Learning & Organisational Development Support Co-ordinator

Grade E - £26,732 (National) or £32,588 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home.

Contracted

Hours:

Full time 37 hours per week

Contract Type: Permanent

Location: We offer home‑based, office‑based and hybrid working options. Hybrid working includes two home‑working days each week. Our office locations are London, Newcastle, Leeds, Nottingham and Bristol.

Closing date: 4th March 2026 m

Every role at CQC contributes to our mission. If you’re looking for a new role that gives a true sense of meaning and purpose, then you’ve found it! As a Learning & OD Support Co‑ordinator in the Learning & Organisational Development Team
, you’ll help make sure our people have the learning, support and systems they need to deliver safe, high‑quality care across England.

In this role, you’ll be part of a friendly team that helps everyone at CQC learn, grow and thrive. Each day brings something different, and your work will directly support colleagues right across the organisation.

As a Learning & OD Support Co‑ordinator you might get the chance to:

• Support the smooth running of learning programmes by coordinating sessions and ensuring information on the Learning Management System is accurate and up to date.
• Help improve how we respond to staff queries by spotting patterns, sharing insights, and suggesting simple changes that make things work better for everyone.

You’ll be key in helping us deliver our work. In this role, you’ll:

• Manage core learning admin:
  Handle high‑volume learning and OD queries, update the Learning Management System, and make sure programme information is accurate and completed on time.
• Support staff and partners:
  Provide helpful, timely customer service to colleagues and external training providers, ensuring everyone receives clear information and a positive experience.
• Keep processes running smoothly:
  Carry out day‑to‑day finance and admin tasks—such as raising purchase orders and quality‑checking data—so our programmes run efficiently and meet agreed standards.

We will be looking for specific skills, knowledge and experience in your application form:

• Experience delivering HR or people‑related administration, including working with processes, responding to queries, and supporting a wide range of colleagues.
• Experience managing high‑volume inboxes or queries, using your initiative to find answers, solve problems, and meet agreed service levels.
• Ability to use digital systems confidently, such as Microsoft tools or learning/finance systems, to handle data, complete tasks accurately, and share information clearly.

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role.
We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

If you apply, you’ll need to create a profile and complete an online application form.
Your application will be completely anonymous. Please see our information for applicants for more details on the process.
We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description
.

For an informal chat about the role contact – Diana Molloy, L&OD Manager:
Development & Experience at  For general enquiries, please email

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

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