Key Account Manager

Job title: Key Account Manager

Department: Sales

Location: Sweden or Denmark – remote. Frequent travel to customers and the Cooper Vision office based in Gothenburg

Working Hours: Monday – Friday, 8:00am – 5:00pm

Cooper Vision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of Cooper Vision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

The Key Account Manager (KAM) is responsible for managing and developing strategic relationships with key accounts across the country/region.

This role focuses on driving sales growth, ensuring customer satisfaction, and aligning account strategies with Cooper Vision’s business objectives.

• Develop and execute strategic account plans for key customers in the country/region.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Identify growth opportunities and drive sales performance across assigned accounts.
• Collaborate with cross-functional teams (CBT) to deliver tailored solutions and services.
• Negotiate contracts and agreements in alignment with company policies and frameworks.
• Monitor market trends, customer insights and competitor activities to inform strategic decisions.
• Ensure accurate forecasting and reporting of account performance.
• Represent Cooper Vision at industry events and customer meetings.

Frequent travel across the market. Occasional international travel - 10-15%

• Strategic thinking and commercial acumen.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage complex accounts and influence stakeholders.
• Data to Insights into Action:
  Uses analytical skills to take data, information & knowledge to form powerful insights that are used to identify and realise joint value creation.
• Category & Thought Leadership: applies category development principles in proposals to create category growth and thought leadership initiatives with customers.
• Customer Planning & Execution: develops & executes with excellence joint business plans that leverage CVI and customer assets to deliver joint value for both parties.
• Business Ownership & Stewardship:
  Takes commercial decisions as though it is your own business, leveraging CBT in line with company stewardship guidelines and business objectives.
• Partnership, Selling & Negotiation: creates indispensable partnerships working collaboratively to create joint value by leveraging robust sales & negotiation skills.
• Ecommerce & Omnichannel: understands future digital landscape, builds ecom expertise and applies knowledge to create joint value across the omnichannel and pureplay customers.
• Proficiency in CRM systems and Microsoft Office Suite.

• This is a field-based role requiring frequent travel across the market. Occasional international travel and participation in strategic meetings may be required.

• 5+ years of experience in key account management or strategic sales, preferably in the medical device, optical, or FMCG sectors.
• Bachelor’s degree in Business Administration, Marketing, or a related field.

You’ll receive competitive compensation and a fantastic benefits package. We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours. We also provide access to Linked In Learning to help you develop in your career and grow with Cooper Vision.

As a Cooper Vision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.

If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from Cooper Vision.

Please view our careers page at  to view all other opportunities.

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