Renewal Account Executive; Remote

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components:
Client. Team. Win. Innovate.

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes’ Annual Recurring Revenue (ARR) goals. This is a remote Inside Sales position open to qualified candidates living in the United States. Candidates located in California are not eligible for consideration at this time.

The compensation range for this role begins at $21.88 per hour. Actual pay will be based on experience, skills, and work location. This position is also eligible for incentive-based earnings, bringing the total on‑target earnings (OTE) to approximately $75,000 annually.

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future.

A successful Renewal Account Executive will bring a client‑centric mindset, a strong focus on closing business, and the ability to champion innovative ideas and strategies. You will serve as a subject matter expert on Pitney Bowes Send Tech Shipping and Mailing Solutions.

• A product‑oriented sales professional committed to delivering exceptional client satisfaction.
• Skilled at identifying upsell and cross‑sell opportunities within the Pitney Bowes suite of solutions.
• Motivated to continually grow and develop as an Account Executive in the technology space.
• Experienced in Inside Sales, particularly within the Shipping or Mailing domains.

• Collaborate closely with an assigned team of Enterprise Account Executives.
• Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive outbound calling.
• Support Enterprise Account Executives by generating quotes, assisting with closing activities, and processing order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Manage follow‑up activities for inbound leads and schedule appointments for Enterprise Account Executives and Product Specialists.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Navigate the requirements and regulations associated with lease, rental, and renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Perform additional duties as assigned.

• Direct experience interacting with clients in a sales capacity.
• Knowledge of the Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.
• Comfortable initiating outbound sales calls at a mid‑level volume.
• Proficient with Customer Relationship Management (CRM) tools.

Our Team: Send Tech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Check out our mail stations:
Send Pro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.

• Send Pro Mail Center
  - Mailing & Shipping Postage Meter
• Pit…