Channel Manager, Team Lead

Remote Work Policy

All roles at Jump Cloud® are Remote unless otherwise specified in the Job Description.

Jump Cloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With Jump Cloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Jump Cloud® is IT Simplified.

Channel Partners play a critical role in accelerating the growth of Jump Cloud. Today Jump Cloud is growing quickly, but the company realizes that growth alone is not enough. By forging partnerships with major and strategic industry players, Jump Cloud can broaden its reach within our target market and propel the company to becoming a major player in its own right.

This role reports to the Global GM of Channel Sales.

• Lead, motivate, and manage a team of channel sales professionals to achieve departmental sales goals and objectives
• Provide coaching, mentorship, and professional development opportunities to team members to help them grow their skills and advance in their careers
• Responsible for the day‑to‑day management of channel partners relationships in the North America Central region
• Build, maintain, and manage relationships with current and prospective channel partners, including key personnel
• Field and route all inbound interest from partners
• Generate pipeline & strategies for new customer acquisition
• Work with cross‑functional teams on activities such as messaging, marketing, training, campaigns, webinars & events
• Design & execute GTM plans with partners to achieve or exceed targets
• Include other ISV partners in partnership strategy
• Assist partners with product positioning, sales strategy, & deal closing strategies
• Manage deal registration conflicts between Jump Cloud teams and partner teams
• Ensure partner compliance with Channel Partner programs and agreements
• Conduct QBRs with Partner’s executive team

• 6‑8 years of experience working with Channel Partners in the Americas Central region
• Proven success building revenue‑generating partnerships with reseller partners
• Demonstrated experience building partnership(s) from the ground up, not just managing pre‑existing relationships
• Knowledgeable in security or other infrastructure SaaS products
• Success in achieving or overachieving revenue & growth targets
• You share the Jump Cloud values and work in accordance with those values

• Self‑starter with the ability to work independently
• Experience working with identity and access management solutions
• Previously worked in a fast‑paced hyper‑growth environment
• Experience in a similar role
• Bachelor’s degree

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000 – $170,000 on target earnings, including base salary and any related bonuses or commissions.

In the US, Jump Cloud® provides a comprehensive benefits package, with several medical plans to choose from, including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short‑ and long‑term disability, life insurance and a 401(k) savings plan with match. We have a flexible paid time off policy.

Jump Cloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.

Jump Cloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place…