Screening Inside Sales Representative - Remote; Portland

Job Description

This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as an Inside Sales Representative. The Inside Sales Representative will play a crucial role in supporting the field-based sales organization by driving product growth through exceptional virtual customer interactions to drive early detection of Colorectal Cancer (CRC) through the utilization of the SHIELD blood test.

Key Responsibilities

• Strategic Business Expansion :
  Uncover potential new business utilizing analytical insights and successfully transition incoming leads into active ordering accounts.
• Achieve Sales Targets :
  Consistently meet or exceed sales goals through virtual effective prospecting, relationship-building, and execution of national sales strategies.
• Target and Engage Healthcare Providers :
  Focus on building strong relationships virtually with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers
• Challenger Selling :
  Engage healthcare providers virtually to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
• Resource Utilization :
  Utilize data from a range of internal resources (Salesforce, Veeva, competitive market data, etc…) to understand the evolving market of CRC treatments and to make data-driven decisions to support the successful execution of your business plan
• Educate and Support Providers :
  Provide in-depth product knowledge and training virtually to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of SHIELD into their workflow.
• Provide High-Touch Customer Service :
  Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
• Compliance & Administrative Excellence:
  Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.

Qualifications:
Qualifications

• Experience : 4-year college degree and minimum 1-year sales experience ( internships, inside or field-based sales, or retail with sales goals ). This is an inside sales role so virtual selling experience is highly preferred.
• Sales Expertise (Preferred): Demonstrated virtual ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings. __
• Product Knowledge :
  Ability to quickly learn and apply technical product knowledge to drive sales.
• Communication Skills :
  Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner virtually.
• CRM Proficiency (Preferred): Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.
• Customer Service Excellence :
  Superior negotiation, problem-solving, and customer service skills. Preferred:
  High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.

Personal Competencies & Attributes

At Guardant Health, we value personal traits that drive success in this dynamic and impactful role. The ideal candidate will demonstrate the following core competencies:

• Grit (Tenacity, Resilience, Scrappy) :
  You are tenacious and resilient , able to navigate challenges with persistence and adaptability. You approach obstacles with a "scrappy" mindset, using creative solutions to keep moving forward and meet your objectives.
• Track Record of Success / Achievement Drive :
  You have consistently met and exceeded goals. You are results-driven , thriving on achievement and maintaining a proven track record of success in educational pursuits, athletic or interest pursuits, or building strong relationships in the workplace through customers and cross-functional partners.
• Initiative into Action / Problem Solver :
  You take initiative and make things happen. When challenges arise, you are quick to take action and find effective solutions, demonstrating your ability to problem-solve and adapt to changing circumstances.
• Strate…