Key Account Manager

The Opportunity

An established and growing manufacturing business is seeking a proactive and highly organised Key Account Manager to join its commercial team.

This role is ideal for someone who is ready to move away from remote working and is looking for a hands-on, office-based position within a fast-paced environment. The successful candidate will thrive on managing detail, building strong retailer relationships, and ensuring orders are processed accurately and delivered on time.

Key Responsibilities

* Managing and developing relationships with large retail customers

* Acting as the primary point of contact for key accounts

* Overseeing the internal sales process from order placement through to delivery

* Coordinating closely with production, operations and logistics teams

* Managing high volumes of orders with accuracy and efficiency

* Supporting e-commerce accounts and online retail channels

* Ensuring orders are fulfilled correctly and on schedule

* Monitoring account performance and identifying growth opportunities

Candidate Profile

* Proven experience working with large retailers in a fast-paced environment

* Strong background in internal sales

* Experience supporting or managing e-commerce accounts

* Highly organised with exceptional attention to detail

* Confident managing multiple priorities simultaneously

* Commercially aware with strong communication skills

* Motivated and eager to contribute within an office-based team setting

The Package

* £30,000 – £40,000 salary depending on experience

* Office-based role in Castleford

* Supportive leadership and structured onboarding

* Opportunity to work with major retail accounts in a growing manufacturing environment