Quotes Specialists

Inside Sales Representative / Quotes Specialist Location

Hybrid – Remote + Onsite in Brockton, MA 02302

Up to $80,000 base (DOE) + Annual Bonus + Profit Sharing

Monday–Friday | Day Shift | Full-Time

Our client is a well-established distributor specializing in commercial drain and waterworks products. They are seeking a highly organized and detail-oriented Inside Sales Representative / Quotes Specialist to support their growing commercial drain division.

This is a hybrid role (work from home with onsite time for meetings and training). The position is a backfill for a high-performing team member who was promoted into another opportunity – they are looking for someone who can step in confidently and own the quoting process.

If you have experience preparing quotes, strong product knowledge in commercial drains (Zurn, Elkay, etc.), and are comfortable communicating with contractors and customers over the phone, this could be a strong fit.

• Review incoming leads, bids, and customer inquiries
• Interpret specifications and determine appropriate commercial drain products
• Prepare accurate, competitive quotes for customers
• Collaborate with suppliers and internal departments to ensure pricing accuracy
• Maintain deep product knowledge of commercial drain systems and related accessories
• Follow up on quotes and assist in pricing discussions
• Handle customer service calls related to pricing, technical questions, or orders
• Enter and track quotes in Microsoft CRM
• Work closely with operations/logistics to ensure smooth order processing
• Support negotiations and provide documentation to the sales team

• Prior quoting experience (must have)
• Experience with commercial drain products (Zurn preferred; Elkay considered)
• Strong communication skills and comfort being on the phone
• Detail-oriented with ability to manage multiple quotes at once
• Customer service or order entry experience (3+ years preferred)

• Experience with Oracle
• Experience with Microsoft Dynamics 365
• Microsoft CRM experience
• Background in waterworks, sewer, drain, or plumbing distribution

Base salary up to $80K (DOE). Annual bonus based on prior year performance. Profit-sharing contribution to 401(k) (company discretion). Annual performance reviews with potential increases. Hybrid work schedule.

Benefits (Eligible after 90 days):

• 401(k) with 6% match
• Health insurance (75/25 split)
• Dental insurance (50/50 split)
• Vision insurance
• Company-paid life insurance
• Disability insurance
• Employee Assistance Program
• Paid Time Off

• Stable, established organization
• Specialized product line (commercial drains / Zurn portfolio)
• Hybrid flexibility
• Growth opportunity within a strong distribution environment
• Performance-based financial upside

If you have strong quoting experience and product knowledge in commercial drain systems, we’d welcome a conversation.