Agility Market Development Representative

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

As the Agility Market Development Representative (AMDR), you will partner closely with Account Executives to support, research, and prospect across a large volume of customer accounts to secure a sufficient flow of qualified opportunities that influence the sales pipeline. You are accountable for daily activity metrics, along with monthly and quarterly quotas. This position spends roughly 80% of the time on the phone prospecting new clients.

You receive hands‑on training with an emphasis on strategic selling and a focus on researching targeted accounts. This role is dedicated to Go‑To‑Market experimentation motions to test new strategies, emerging technologies, and capture learnings to inform global sales development innovation. The AMDR is adaptable to evolving conditions, excited to test and learn quickly, and motivated by improving how pipeline is created across high‑velocity account coverage.

This position is an individual contributor role reporting to the Manager, Agility Sales Development.

• Support Account Executives across SMB, Mid‑Market, or Enterprise verticals by generating qualified opportunities and contributing to pipeline coverage goals across a large book of accounts

• Penetrate targeted accounts with innovative and strategic approaches based on territory and account prioritization

• Prospect into accounts using a blended approach (phone, email, other approved channels) to drive high‑velocity account coverage

• Leverage new prospecting technologies to scale research, account insights, targeting, sequencing, and outreach workflows—while applying strong judgment and ensuring accurate, relevant messaging

• Qualify prospective customers through targeted questions to understand business strategy, needs, and timing; discern propensity to buy and route strong opportunities to Account Executives

• Schedule appointments between prospects and Account Executives; ensure high‑quality handoffs with clear context and qualification notes

• Execute GTM experimentation motions (e.g., testing new messaging, sequences, channels, tools); document results and iterate quickly based on what performs

• Use CRM efficiently to research accounts, identify key contacts, record activity/outcomes, and maintain data quality required for scaled prospecting

• Build strong professional relationships across Sales and Marketing; provide feedback loops on messaging, objections, and experiment outcomes

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree or equivalent sales related experience

• 1+ year of experience in a client or customer facing role

Preferred

• Inside sales experience in high‑velocity/SMB motions

• Experience in the SaaS industry

• Experience qualifying prospects and setting meetings for Account Executives

• CRM experience (Salesforce preferred)

• Demonstrated ability to work in a fast‑paced, team environment with high account volume

• Excellent written and verbal communication skills

• Strong problem‑solving skills and comfort…