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Key Account Manager - Japan Market

Remote / Online - Candidates ideally in
Singapore
Listing for: Optinent Pte Ltd
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Sales
    Sales Representative, Client Relationship Manager, Account Manager, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 60000 - 80000 SGD Yearly SGD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

We are hiring immediately for an exceptional Key Account Executive / Manager (Japanese Speakers) who possesses a high level of selling skills and is hungry for success.

Role Description

This is a full-time hybrid role, located in Singapore with some work-from-home flexibility, for a Key Account Executive / Manager - Japan Market. You need to be self-driven and a sales-savvy team player who is able to interact with others effectively and work under pressure within tight deadlines to deliver sales results.

The Key Account Manager will handle day-to-day account management, develop and execute business plans, provide exceptional customer service, and manage key accounts.

ROLE & RESPONSIBILITIES
  • Provide excellent and high calibre client service delivery to ensure a positive client experience
  • Provide timely and effective resolution of all client queries via telephone, email or chat
  • Proactively respond to and manage inbound client queries professionally and efficiently
  • Assist clients in using our platform and on our products to increase our profitability through maximising clients’ account volumes
  • Provide technical support for clients’ software problems relating to the platform
  • Participate in targeted outbound reactivation calling to dormant account holders
  • Carry out administration duties where required, including account upgrading
  • Provide support to clients from other regions as part of our around the clock service
  • Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
  • Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training
  • Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general responsibility of this role. This may entail occasional after hours’ support.
Qualifications / Ideal Candidate
  • The languages are essential for client communications
  • 1 year of experience in a Crypto/FX Sales/Retention role or any form of sales (is a plus)
  • Experience in financial products or from a financial industry would be ideal but not compulsory.
  • Strong commercial acumen with experience in brief business competitor analysis and ability to be proactive in maintaining business relationships.
  • As this is a sales position, we are looking for individuals who are used to working in a number-driven performance environment and experience in achievements in any sales targets would be ideal.
  • Eager to learn new things fast and to have regular training
  • Team player
  • Result oriented and self-motivated person
Why you should join us?
  • A Competitive compensation package will be offered to the successful applicant which includes great benefits
  • Discretionary performance based bonus (all in USD)
  • Work Life Balance:

    5 days’ work week from Mondays-Fridays
  • Full Training will be provided
  • Exclusive ongoing daily/ weekly promotions and incentives
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