Commercial Account Manager; CAM

Headquarters: US – Remote
URL:

Position:
Commercial Account Manager (CAM)
Location:
Remote – West

The Commercial Account Manager (CAM) will be a highly motivated individual responsible for selling IGEL products and services within the mid-market customer segment, with the expectation to achieve Key Performance Indicator (KPIs) and sales targets. This is a territory-based position leveraging cross‑functional teams including marketing, engineering, other support organizations, and the channel partner community to help grow existing customers, acquire new customers, and manage critical requirements related to a high‑performance sales organization.

• Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products.
• Manage customer expectations and contribute to a high level of customer satisfaction.
• Use forecasting and pipeline management to manage sales growth.
• Meet monthly, quarterly, and annual sales targets.
• Use our Microsoft CRM application to develop and utilize professional account management and follow‑up procedures.
• Become the primary contact person within your commercial accounts while working closely with your colleagues, Sales Development Representatives (SDRs), Channel Managers, and Sales Engineers.
• Establish relationships with key channel partners and our IGEL Ready partners to create pipeline and collaborate on current opportunities.
• Develop a sustained pipeline of accounts by actively prospecting via networking, marketing lead follow‑up, and personal relationships to independently close contracts.
• Appropriately engage management and subject‑matter experts in the sales cycle.
• Conduct territory plan reviews, weekly forecasting reviews, and quarterly sales reviews with the executive team.
• Estimated 25‑50% travel to customers, partners and other events.

• Strong track record in penetrating/closing new accounts, planning and managing territory resources, leveraging channel partners, and exceeding revenue goals.
• Proven history of sales over achievement; the ability to close complex software and services transactions; high‑level cross‑company and partner engagement skills.
• Excellent organization and collaboration skills and a passion for developing world‑class best practices within the virtual team.
• Excellent communication skills and strong presentation skills.
• Demonstrated ability to meet and exceed bookings and revenue targets consistently year over year.
• Ability to follow through and meet deadlines.
• Excellent balance of strategic and tactical skills.
• This role will require someone comfortable working in a small, expanding company and must possess a desire to be entrepreneurial and adaptable to a changing, growing environment.
• Experience selling emerging technologies over an extended sales cycle competing against the status quo or incumbents.
• Excels at finding and closing new business while expanding existing relationships and has strong problem solving and consultative sales skills.
• Highly motivated and capable of working independently.

• Three years of experience in selling software to commercial/mid‑market customers.
• Must be channel‑friendly. IGEL is 100% Channel.
• Must be a hunter. This is not a farming role.
• Must demonstrate a track record of success resulting from following a repeatable process.
• Must be willing and able to work in a fast‑paced environment.

• Health, dental, vision, and prescription benefits (employee premiums covered by IGEL)
• 11 company‑paid holidays per year
• 18‑22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)
• Sick time of 10 days per year, with rollover of unused days up to maximum limit
• 401(k) plan with 100% company match
• Paid maternity and paternity leave
• Monthly home office allowance
• Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals
• Employee Assistance Program (EAP) and Financial Wellness tool
• Company‑paid life insurance policy, long‑term disability (LTD), and short‑term disability (STD) coverage
• Wellbeing apps, including Rightway, Headspace…