Inbound Phone Sales; Remote

Employer Industry: DNA Testing and Diagnostics

• Salary up to $16.50/hour plus guaranteed commission of $750 for the first 3 months
• Monthly commissions based on sales achievements, with annual earning potential of $45k-$75k
• Excellent full-time benefits including comprehensive medical, dental, and vision coverage
• Opportunity for career advancement after 90 days of in-office training
• Supportive and collaborative work environment that values customer service excellence
• Flexibility to work from home after completing initial training and meeting performance metrics

• Handle 30-40 inbound calls per day, actively listening and documenting customer details
• Analyze customer needs to provide logical solutions and explain products and services
• Utilize consultative sales techniques to overcome objections and close sales
• Maintain professionalism and sensitivity when managing confidential or emotional inquiries
• Achieve or exceed performance goals, including Closing %, Revenue Per Call, and Calls Per Day

• One (1) to two (2) years of previous sales experience (retail, inside sales, or logistics)
• High school diploma or equivalent required
• Strong persuasive communication skills and ability to build rapport with customers
• Excellent time management and problem‑solving skills
• Ability to demonstrate and uphold high levels of ethical behavior and confidentiality

• Completion of HIPAA training
• Strong emotional intelligence and ability to handle sensitive conversations with discretion
• Proficient computer and typing skills with the ability to learn new software

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