Account Manager - Biobased & Natural Ingredients Industries

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

This is a REMOTE position open to candidates residing in the United States. The role requires 20-30% travel, including both day and overnight trips. The main objectives of the travel requirements include meetings at Key Account offices, attendance at relevant business conferences, and proactive engagement in events that will support business development for SGS Beta.

We are seeking a motivated, service-driven professional to join our business development team. The Account Manager will play a pivotal role in growing our client base and supporting partners within the biobased materials and natural ingredients industries in the United States & Canada. The ideal candidate will demonstrate a strong sense of responsibility, a solution-oriented approach, and a genuine passion for these sectors.

This role focuses on promoting SGS Beta’s specialized testing services, developing strategic relationships, and achieving regional revenue targets. The successful candidate will act as a bridge between clients, our technical teams, and internal departments to ensure seamless communication and long‑term cooperation.

• Actively identifies and develop new business opportunities across the biobased materials and natural ingredients industries in the US and Canada.
• Build and maintain long‑term relationships with both existing and potential clients through regular engagement
• Conduct in‑depth discussions with clients to understand their 14C testing needs and match them with appropriate SGS Beta services
• Present tailored service proposals, clearly communicating the value SGS Beta can provide to support client goals
• Deliver presentations online or in person, adapting communication style to effectively engage diverse audiences
• Attend in‑person meetings and confidently communicate with key decision makers at companies and governmental institutions
• Manage the full sales process from lead generation to sample submission
• Represent SGS Beta at key trade shows to enhance brand visibility and strengthen industry presence
• Collaborate internally to ensure smooth project handover and service delivery
• Maintain accurate records in the CRM system and meet established performance KPIs
• Provide feedback and market insights to management to support sales strategy development
• Serve as the voice of the customer within the organization, ensuring that clients receive high‑quality service aligned with expectations
• Uphold SGS Beta professional and ethical standards at all times
• Continuously develop personal knowledge in SGS Beta services to better serve clients

• Bachelor’s degree in science or a related field or equivalent education and experience
• Minimum of 1 year of relevant experience
• Excellent interpersonal and communication skills; ability to work cross‑functionally and build trusted client relationships
• Proactive, self‑motivated, and results‑driven with strong problem‑solving abilities
• Fluency in both written and spoken English is required.
• Demonstrated ability to manage the full sales cycle from prospecting through contract closure
• Strong presentation and communication skills with the ability to engage diverse audiences effectively
• Proficiency with CRM systems and sales management tools
• Excellent organizational and time‑management skills with the ability to prioritize multiple accounts and initiatives
• Ability to analyze client needs, develop solutions, and negotiate effectively
• Proven track record of meeting or exceeding sales targets and revenue goals

• Advanced degree or professional sales certification
• Familiarity with sales forecasting and pipeline management methodologies
• Experience with proposal management and RFQ/RFP processes
• Multilingual capabilities. Proficiency in French, German, Portuguese, or Spanish is a plus.
• Demonstrated success in cross‑selling and upselling…