Sales Completion Specialist

About Motorway

Motorway is the UK’s fastest‑growing used car marketplace – our award‑winning, online‑only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an “Excellent” Trustpilot rating with over 70,000 reviews. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we’re on a mission to transform the used‑car market.

We’re not just building a platform; we’re changing how people sell cars.

We're after someone to join our Sales Completion team – the beating heart of our business. Our platform is changing the game for car sellers and dealers, making it easier and fairer for everyone. But a bit of tech can only go so far; that’s where you come in. You’ll be the expert guide for our customers, helping them get the best price for their car.

It’s a bit like being a brilliant matchmaker, but instead of people, it’s cars and cash. You’ll be right in the middle of it all, negotiating, problem‑solving, and celebrating with customers. We’re a team that loves to learn, so you’ll have plenty of opportunities to grow your skills, take on new challenges, and really make your mark.

• Be the trusted expert for car sellers, delivering a seamless, can‑do post‑auction experience.
• Take the lead on negotiations between sellers and dealers through amazing interactions, ensuring everyone gets a fair deal.
• Work with your team to hit targets, boost conversions, and keep quality standards sky‑high through sustained productivity.
• Collaborate with our Account Management teams to ensure sellers and dealers are perfectly aligned.
• Help us shape the future by testing new features and giving us your honest feedback.

• A genuine passion for helping people and a talent for building solid rapport.
• A proven track record of hitting targets in a fast‑paced environment.
• Confidence in your negotiation skills, whether you’re on the phone or typing away on email.
• The ability to work to a high standard and thrive in a collaborative team setting.
• Experience in a customer‑facing role where you’ve worked with targets and KPIs.

• Monday to Friday, 8:45am to 5:30pm

• £25,500 starting salary plus commission (£36,500 OTE)
• Great work‑life balance with standard shifts from 8:45am to 5:30pm
• Sea‑fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going
• Flexibility to work from home 1 day per week
• Stock options so you can share in Motorway’s growth and future success
• Pension scheme to plan for your future with our provider NEST
• Strong commitment to your personal development
• Opt‑in comprehensive health insurance through BUPA including fitness discounts
• Cycle to work scheme – save big on a new bike and accessories
• Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave
• … and much more!