Sales Development​/Support Specialist

Become a part of our caring community and help us put health first

As a Sales Development/Support Specialist, you will help our company achieve its sales goals by focusing on specific customer groups and market segments. This is a remote position reporting to the Market Vice President of Value-Based Care.

As Sales Development/Support Specialist, you will manage tasks that may be complex and require careful consideration of multiple factors before proceeding. You will also help measure the effectiveness of sales programs and support efforts to maintain cost control. Using data to inform recommendations, you will prepare reports for management that improve sales outcomes and overall business growth. You will help shape strategies for bringing products to market and seek opportunities to expand sales by analyzing trends and resource utilization to identify areas for improvement.

An important expectation of this role is the ability to assess each situation and triage it. You will determine which matters you can handle directly and which you should escalate to management or other stakeholders who will handle them. You will collaborate with leaders in business, marketing, and finance to ensure sales plans are effective and competitive. We encourage you to approach assignments thoughtfully and to seek guidance when needed for complex or technical issues.

You will also execute proactive outbound engagement, including phone, targeted email, and event-driven outreach, to create early-stage interest and qualified meetings. You will emphasize high activity, positive energy, and persistence without being pushy. You are comfortable engaging senior and C-suite stakeholders and can quickly identify, qualify, label, and route opportunities to the right owners.

• Execute outbound outreach (phone, targeted email, and pre-conference/event campaigns) to guide meetings and early-stage pipeline.

• Assess and triage inbound and outbound opportunities, determining when to progress, park, or escalate to management or subject-matter experts.

• Use data to measure outreach effectiveness, conversion rates, and program ROI; prepare reports and recommendations for leadership.

• Collaborate with business, marketing, and finance partners to optimize go-to-market plans.

• Support conference or event-based outreach strategies to drive targeted executive engagement.

• Maintain pipeline hygiene and activity documentation in CRM systems.

• Monitor market trends and identify opportunities for improving sales effectiveness.

• 3–5 years of experience in Sales Development, BDR, or a similar outbound sales role with a record of converting activity into results.

• Demonstrated experience with phone engagement and targeted email campaigns.

• Comfortable engaging senior leaders and C-suite stakeholders.

• Triage and qualification skills, including rapid assessment and escalation.

• Familiarity with CRM tools and pipeline management.

• High-activity work style with positive, professional persistence.

• Experience in healthcare environments (payer and/or provider).

• Exposure to value-based care arrangements.

• Experience in startup or fast-growth environments.

• Existing industry relationships or contacts.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours
: 40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical,…