Sales Operations Analyst times in office

Pay $83000.00 - $110000.00 / year

Location Waltham/Massachusetts

Employment type

Full-Time

Req#: REF
3599N

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

You will love the benefits of selling Dynatrace

• We are a market share leader & an 11x magic quadrant leader
• We invest more in R&D than some of our competitors’ total revenue, assuring market-leading customer value and quick adoption
• Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness
• Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we’re fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

Your role at Dynatrace

• Support Sales Incentive Plan implementation, including program set up, education and inquiry support
• Be a subject matter expert in technical and business processes for Sales Incentive Plan administration
• Build and maintain standard and ad hoc Varicent reports
• Identify and implement enhancements and best practices within Varicent in support of sales plan and related initiatives
• Liaise with Sales Operations, Business Systems, Finance commissions team, and FP&A to define, prioritize, test and deploy tool changes related to the Sales Incentives process
• Develop testing plans and facilitate user acceptance testing
• Configure and test Varicent to for compensation plan specifications on an annual or as needed basis
• Perform monthly reviews of commission credit to validate accuracy of all commission calculations
• Contribute to business focused communications and training materials for Sales teams, relative to process and tool enhancements
• Support internal and external audit as related to the sales incentive plan
• Develop detailed process documentation for Varicent
• Opportunities for ad hoc projects and assignments

Location:
This hybrid position is based out of Waltham, MA. Must live within a commutable distance to report to the office 2 – 3 times per week.

Required Qualifications

• Bachelor's Degree required
• At least 3 years Varicent experience
• At least 5 years Sales Operations, Sales Incentives and Commissions experience
• Strong working knowledge and understanding of software sales processes

What will help you succeed

• High-level of proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint)
• Excellent communication skills, both verbal and written
• Proven ability to manage conflicting priorities in a fast-paced environment in a timely manner
• Global experience (languages, currencies, time zones)
• Excellent interpersonal skills, and a strong customer service orientation
• Strong written and verbal communication skills and documentation skills
• Demonstrated comfort interacting with all levels of the organization
• Collaborative style with interest in team success and individual growth
• Self-starter with the ability to work under minimal guidance and direction to meet deadlines

Compensation and rewards

• The salary range for this role is $83,000 - $110,000. Position might be filled at a higher level based on candidate's experience
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

Note to Recruiters and Placement Agencies:
Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do…