Inside Sales Representative- EST

Overview

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. We are expanding our team in a virtual remote sales environment;

multiple time zones will be considered.

As an Amplity Employee you will receive a base salary, bonus, attractive benefit package including medical, dental, vision, long-term and short-term disability, 401K, generous PTO, paid holidays and more. Please apply if the below is a fit for you.

The Inside Sales Representative (ISR) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned Client product, maximize the product’s selling potential, and meet program and Client objectives. The ISR develops and maintains relationships with HCPs and educates them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The ISR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge.

The ISR collaborates with Client field-based teams and Management.

• Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
• Promote Client's product(s) via the telephone (outbound and/or inbound calls) by engaging assigned HCP targets in in-depth product discussions to attain individual, territory and company goals for sales, market share, etc.
• Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume.
• Create and implement business plans to achieve territory and business sales goals.
• Maintain call productivity and metrics that are required by program.
• Achieve quarterly Client sales quotas.
• Communicate effectively with customers using selling, listening and negotiation skills, proper terminology, and approved messaging; use approved promotional aids.
• Maintain thorough knowledge of Client product(s) and program.
• Verify and complete required data entry in Amplity/Client CRM systems, such as details of responses, call activity, product orders, and follow-through actions.
• Listen and respond appropriately to customer needs and questions within program timelines.
• Partner and collaborate with Client field sales Account Managers and Client Sales Managers to plan territory coverage when required.
• Create and maintain a positive impression with Client and Client’s customers.
• Prepare reports for Management as needed.
• Fully comply with all laws, regulations, and Amplity Policies, Code of Conduct, privacy and data guidelines, and relevant state and federal laws and regulations.
• Participate in teleconference and live meetings and trainings; represent client at National and/or local conventions when applicable.
• Other projects as assigned.

• Report to Amplity Sales Manager or Program Director.
• Work closely with other team members assigned to the program and Amplity home office support.
• Maintain a positive working relationship with customers and Client contacts.

Education and Experience:

• Bachelor’s degree from an accredited university or college.
• A minimum of 2+ years of previous sales experience or relevant professional experience with proven record of success.
• Flexibility to cover multiple time zones as needed.

• Account and territory management experience.
• Inside Sales or Contact Center experience.
• Aesthetics experience.

• Excellent verbal, written and interpersonal communication skills.
• Clear, articulate and grammatically sound speech, professional demeanor, and excellent phone manner and communication skills.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand, and communicate complex information over the telephone.
• Strong rapport-building and active…