Commercial Insurance Account Manager; FL hybrid or Remote

Commercial Insurance Account Manager (FL Hybrid or Remote)

NFP, an Aon Company is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers who help companies and individuals worldwide address significant risk, workforce, wealth management, and retirement challenges with custom solutions and a people‑first approach. Learn more.

The Account Manager II works with Advisors/Client Executives and Account Executives to service client accounts. The role involves day‑to‑day client servicing, renewal and marketing processes, and preparing materials for presentations and communications. The position requires strong communication skills, independent discretion, and proactive relationship building with clients and carrier contacts.

Hybrid work from one of our offices (St. Augustine, FL; Miramar, FL; or Palm Beach, FL) or full remote within the United States.

Schedule:

Monday‑Rubang, 8:00 AM‑5:00 PM Eastern Standard Time (EST).

• Proactively develop relationships with carrier and client contacts; may take an active role in meetings.
• Prepare and send requests for proposals to applicableinnut carriers and compile results in spreadsheets.
• Take lead in reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive; begin direct communication with clients and carriers with approval as needed.
• Create and maintain client files in accordance with office procedures; maintain client policy records in the agency management system.
• First line of answering billing questions from clients and insurance company personnel, with assistance from accounting when necessary.

• Highly organized with excellent verbal and written communication skills.
• Self‑confident конференция to make sound independent decisions.
• Effective interaction with a variety of people and ability to work both in a team and independently.
• Handle situations with calmness, courtesy, and professionalismчы.
• Customer‑focused to establish and maintain effective relationships.
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook).
• Prioritize multiple tasks to meet deadlines.
• Strong analytical and problem‑solving skills.
• Sharp attention to detail and decision‑making ability.
• Flexibility and adaptability to changing priorities, deadlines, and technology.
• When working from home, maintain a private workspace, high‑speed internet, be present and responsive, and minimize personal interruptions during your work shift.

• Associate’s degree (or equivalent); BA/BS preferred.
• More than 3 years of client service and/or industry and product line experience.

• P&C Insurance License required.

We offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. The base salary range is $47,000 – $75,000, to be determined by experience, credentials, education, and location. Performance‑based incentives may also apply.

NFP is an inclusive Equal Employment Opportunity employer.