Remote: National Account Manager Golden Customer Care

Where A-Players Thrive.

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands.

We’re Looking For A(n): National Account Manager

Location: Remote (Woodland Hills, CA)

What You’ll Be Doing: The mission of this role is to build and grow a profitable, strategic partnership with a national account—driving sales, distribution, and margin performance through data-driven planning, flawless execution, and collaborative business development that accelerates brand growth across both in-store and digital channels.

• Own a national account and deliver sales, spending and distribution targets
• Develop and execute joint business plans (JBPs) in partnership with national account merchants, driving growth through innovation, assortment expansion, and in-store excellence.
• Lead forecasting, promotional planning, and trade spend management to achieve financial goals while maintaining brand integrity.
• Partner with broader retail team to align account plans with broader company strategy
• Identify and pursue new distribution and merchandising opportunities, including planogram optimization, secondary placement, and seasonal programs
• Leverage data and insights to analyze performance and recommend actions to improve velocity, share, and profitability.
• Build strong relationships with national account buying, merchandising, and marketing teams, acting as the primary business contact for all activities.
• Collaborate with a national account digital team to drive eCommerce growth and optimize performance on national account eCommerce sites.
• Execute pricing, promotion, and trade strategies consistent with brand objectives and channel strategy.
• Partner with internal operations to ensure on-time, in-full delivery and service level excellence.
• Monitor competitive activity and provide strategic insights to inform pricing, product innovation, and promotional strategy.
• Represent the company at national account line reviews, trade shows, and key category planning meetings.

Qualifications (

Note:

We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Strategic Account Leadership
  – Develops and executes joint business plans that align the national account’s priorities with brand growth objectives.
• Business & Financial Acumen
  – Demonstrates strong command of trade spend optimization
• Negotiation & Influence
  – Builds trust and alignment with national account’s merchants and cross-functional partners to achieve mutually beneficial outcomes.
• Data-Driven Decision Making
  – Uses POS, market data, and category insights to identify opportunities and make fact-based recommendations.
• Collaboration & Cross-Functional Alignment
  – Works effectively across Marketing, Supply Chain, and Finance to deliver flawless execution
• Entrepreneurial Mindset
  – Acts with urgency, accountability, and creativity to drive growth in a fast-paced, competitive retail environment
• Required Education
  :
  Bachelor’s Degree or equivalent experience
• Preferred Education
  :
  Bachelor’s Degree in Business, Marketing or eCommerce degree or certification
• Required Experience
  :
  • Bachelor’s degree in Business, Marketing, or related field.
  • 5–8 years of CPG sales experience, with 3+ years managing key national accounts
  • 3+ years of pet sales experience
  • Proven track record of growing branded business within retail partners.
  • Strong analytical, financial acumen, and strategic planning skills.
  • Experience working with IRI/Nielsen
  • Passion for pets and the pet industry strongly preferred
• Preferred Experience
  :
  • National accounts, or other pet specialty retailers preferred
  • 5+ years of pet sales experience
  • Experience with Tableau and retailer portal systems

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Annual bonus
• We match up to 3.5% of your 401(k)…