Remote OCCC Outbound Web Agent_Seasonal

Overview

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!

• At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.
• Our Outbound Web Sales Representatives are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.
• In this role, you will provide World Class Customer Service and Outbound Phone Sales to our customers.
• Orkin’s ABCs of a successful Outbound Web Sales Representative are:
  Answer questions from prospective customers regarding Orkin services;
  Build rapport and handle objections within a conversational call flow;
  Close pest control sales via the telephone and schedule the initial service.
• Work remotely from your home office. You must have a minimum of 50 mbps upload/20 mbps download or higher, high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role.
• Support our field's peak season that starts building around February.
• Manage the customer relationship to ensure best in class service, while also identifying opportunities for cross-selling and up-selling.
• Use different gamification methods as a tool to measure performance.

• High performing lead generation strategy – Our systems bring the buyers to you
• Four-week quality Training Program that will equip you with the skills and knowledge to grow professionally. Must be available to attend training Mon - Fri from 9am - 6pm EST
• Gamification methods to measure performance and increase engagement virtually
• Variety of Schedules (Schedule may include nights, weekends, and holidays)
• Great pay and incentives - Hourly pay plus commission based on performance. On average, our sales agents earn between 50-65K annually...and our top earners make significantly more! Ask about our compensation guarantee!
• A Competitive Compensation package with upward earnings potential
• Comprehensive benefits package including medical, dental, vision & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid time off and holidays
• Employee discounts, tuition reimbursement, dependent scholarship awards

• Founded in 1901, Orkin Pest Control is a global residential and business service provider
• Consecutive years of improved earnings with over 2 million customers
• Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
• Orkin’s National Contact Center is a high energy, fun and collaborative work environment with strong management

• High School/GED
• 2+ years of telesales experience with a proven track record of hitting sales quotas
• 2+ years of cold-calling and/or telemarketing experience
• Will be required to make 100+ dials/calls per day
• High level of PC knowledge as you will be required to navigate through multiple systems while speaking with customers on the phone
• We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law

• Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
• A workspace with adequate furnishings (e.g., a desk and chair) and lighting
• Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem

• Highly proficient math skills
• Excellent negotiation skills
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office
• Comfortable working in a high-volume role
• Demonstrated ability to prioritize tasks and manage time efficiently
• We encourage applicants to complete our Culture Index Survey so we can get to know your natural work style and preferences

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer