Key Account Manager

For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact.

DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.
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Description:

** DTN is seeking a high-performing Key Account Manager to own, expand, and strategically manage select portfolio of critical accounts. This role is essential to DTN’s success: focused on strengthening long-term partnerships, driving revenue growth, and acquiring high-value prospects. You will act as a trusted advisor, leading complex sales discussions, identifying opportunities, and ensuring DTN remains the preferred solution partner for our largest clients.
** Key Responsibilities
**** Strategic Account Growth & Retention
*** Serve as the primary point of contact for key accounts, leading engagement and expansion strategies
* Foster deep relationships with executives and decision-makers, ensuring DTN is their go-to provider
* Develop and execute customized account plans, identifying growth opportunities within existing accounts
* Drive cross-selling and upselling initiatives to increase account value
* Achieve general knowledge of all DTN offerings
* Ensure account retention and satisfaction by delivering solutions that exceed expectations
* Utilize internal expertise and resources to help drive cross-selling opportunities, identifying opportunities for expansion
** Hunting & Acquisition of High-Value Prospects
*** Identify and pursue exceptionally large, high-value prospects that align with DTN’s strategic growth goals, as agreed upon with leadership
* Utilize market research and networking to uncover new business opportunities based on named prospect target list
* Lead high-stakes negotiations and presentations with senior-level executives
* Develop targeted strategies to convert major prospects into long-term clients
* Collaborate with marketing and sales leadership to craft compelling proposals and pitches
** Collaboration & Influence
*** Partner with internal teams, including sales, marketing, finance, and operations, to ensure seamless execution of complex accounts
* Act as a voice of the customer, translating account needs into strategic business initiatives
* Provide insights and recommendations that shape DTN’s approach to large scale customers
* Serve as a thought leader, attending industry events, conferences, and networking opportunities to drive brand awareness
** Qualifications & Skills
*** 8+ years of experience in strategic account management, enterprise sales, or high-value B2B client relations
* Proven ability to manage and grow multi-million-dollar accounts
* 5-8 years software or SaaS experience
* Exceptional negotiation, relationship-building, and consultative selling skills
* Ability to navigate high-level business discussions with C-suite and senior executives
* Strategic thinker with a strong ability to identify opportunities and drive business growth
* Ability to build great internal partnerships with key business units, functions and stakeholders
* A consultative and professional approach to engaging with customers
* Must be assertive, self-motivated, and able to work under pressure
* Strong knowledge of working with a CRM system –  preferred
* Exceptional communication, interpersonal and leadership abilities
** What You Can Expect from DTN
*** Competitive Salary
* Unlimited PTO
* Collaborative and dynamic work…