Account Manager - US Sales & Marketing

About the role

About the role:

Peabody is looking for US Sales & Marketing Account Manager. The purpose of this role is to help lead the development and execution of a value-maximizing sales & marketing strategy, along with ensuring contractual performance for Peabody Energy’s US Thermal segment.

This position works closely with the VP - US Sales & Marketing, VP – US Sales and the Director – Contract Management & Transportation in customer acquisition, relationship building, contract performance & tracking, value accretive bid strategies, market intelligence and bid performance. The position will be both outward, customer-facing and internal, analytic / market intelligence-based support.

The Lifestyle:

This position is a full-time role, working from our corporate headquarters in St Louis, MO. Peabody offers flexible work policies, including hybrid office / home working arrangements.

• Develop and maintain customer accounts, with full commercial responsibility, for a sales book with cumulative annual value of ~$100 million across the US, and ensure high level of service is delivered across the value chain
• Responsible for acquiring new customers and enhance relationship and commercial outcomes of existing key customer relationships – including some travel to meet with customers for business and relationship building opportunities
• Manage customer experience by understanding customers’ unique needs & develop strategies to monetize the requisite value in use of Peabody’s product within their respective business models to maximize profitability
• Back-office responsibilities including management of the Coal Supply Agreement (CSA) approval function for all US contracts and lead bid performance reporting to support better market intel for future bids; including feedback from winning & losing bids that resulted in the outcome of the bid
• Manage Sales & Marketing Request for Proposal (RFP) process for all US contracts and ensure compliance with customer RFP submission requirements
• Accountable for ensuring customers perform relative to the contractual arrangements and maximize revenue within the bounds of the effective contract
• Collaborate with the VP Sales & Marketing, VP Sales and Sr. Mgr Global Energy Analytics to integrate industry trends / insights into marketing & customer acquisition strategies
• Work with Technical Marketing and Marketing Intelligence peers to synthesize market intelligence for use in executing future product, price or other commercial strategies
• Collaborate with other sales staff, logistics team and contract management team as needed to achieve optimal Sales & Marketing outcomes

Qualifications

• Bachelor’s degree required ( equivalent relevant experience can be substituted)
• Minimum of five years of relevant work experience in sales and contract management / administration
• Coal industry, energy utility or logistics / supply chain (rail, barge, truck) experience helpful, but not required
• Strong problem solving and analytical skills with attention to detail
• Strong Excel and Powerpoint experience
• Ability to build positive working relationships both internally within operational and corporate functions, and externally
• Ability to act and make decisions independently and provide support for decisions
• Excellent organizational skills, including the ability to meet deadlines and thrive in high-pressure and fast-paced environment
• Knowledge of US coal markets, including key supply and demand nodes and key stakeholders helpful
• Understanding of coal quality to develop commercial strategies helpful
• Knowledge of coal pricing mechanisms, price risk management tools and coal monetization strategies helpful

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
• Must have ability to work under pressure, with multiple tasks and time constraints
• Must have ability to…