Sales Development Representative; Remote U.S

Overview

Position Summary We are seeking a motivated, curious, and partner-oriented Sales Development Representative (SDR) to drive pipeline growth for our SaaS-based digital engagement platform across high-priority business units:
Channel Sales (reseller & partner ecosystem). In this role, you will operate at the front lines of both partner and end-customer engagement, identifying, qualifying, and engaging prospective partners (resellers, integrators, VARs) as well as direct prospects. You will play a critical role in originating high-quality leads, supporting partner program administration, and setting up discovery meetings for both Channel Account Managers and Account Executives.

This position is ideal for someone who thrives in a fast-paced SaaS environment, enjoys consultative conversations, excels at relationship-building with partners, and wants to build a strong foundation for a career in channel sales, partner success, or revenue leadership.

• Prospect into target resellers, integrators, and channel partners using a mix of outbound calls, emails, social selling, Linked In outreach, and inbound partner inquiries
• Qualify prospective partners by understanding their business model, vertical focus, current capabilities, and alignment with Uniguest’s partner program
• Articulate the value of partnering with Uniguest, including program tiers, margins, enablement resources, marketing development funds, and joint go-to-market opportunities
• Schedule high-quality discovery meetings and partner onboarding calls for Channel Account Managers
• Support Partner Program administration: track partner onboarding, certification progress, deal registration, and performance metrics in CRM and partner portal
• Assist with partner lead origination: identify new resellers through industry events, databases (e.g., Zoom Info, Build Central), and referrals
• Maintain accurate and up-to-date records in CRM (Salesforce) for both partner and direct prospects
• Collaborate closely with Channel, Marketing, and Product teams to refine messaging, outreach strategies, and partner enablement content
• Meet or exceed monthly and quarterly activity, pipeline, meeting, and partner program goals
• Continuously learn the product, market trends, competitive landscape, and partner program structure
• Perform other related duties as assigned

• Consistently generating qualified pipeline opportunities for both Channel teams
• Booking high-quality meetings that convert into active sales opportunities
• Demonstrating strong product, market, and partner program knowledge
• Positive feedback from Channel Account Executives, and Sales Leadership
• Clear progression toward advanced roles in channel sales, partner success, or revenue leadership

• 1–3 years of experience in sales development, inside sales, channel sales support, or a customer/partner-facing role (SaaS or AV/tech experience strongly preferred)
• Strong written and verbal communication skills with the ability to engage both end-customers and channel partners effectively
• Comfortable engaging prospects and partners via phone, email, video, Linked In, and social channels
• Ability to quickly understand and communicate technology-driven solutions (AV, IPTV, digital signage, CMS)
• Coachable, resilient, and motivated by goals and growth
• Strong time management and organizational skills
• Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, Salesloft) is a plus
• Familiarity with partner program administration, deal registration, or channel sales processes is a strong plus
• Interest in or experience with the channel/reseller ecosystem is preferred

• Competitive employee benefits package*
• Medical, Dental and Vision Insurance Plan options
• Pet Insurance Plan
• 401k Plan with Employer Match
• Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Career development and potential for advancement opportunities
• Performance bonuses
• Employee Recognition Rewards Program
• Benefits package will depend on your position, location and other eligibility requirements