Broker Relationship Manager

Overview

We are seeking a highly motivated and experienced Broker Relationship Manager to join our team. The successful candidate will be responsible for managing and developing new and growing broker relationships. This role requires a strategic thinker with exceptional interpersonal skills and a deep understanding of the insurance industry.

• Management and development of new and growing broker relationships.
• Development responsibility for broker panel. These accounts will vary in size, complexity or how technical they are in nature.
• With support from the outset if required, working with minimal supervision you will be responsible for delivery of own sales and business performance targets.
• Work with all brokers on panel to educate and implement new initiatives and drive pipeline, as well as other sales campaigns and appropriate marketing.
• Identifying actual and potential customers or intermediary needs and meet those from the various products and propositions that exist within the business.
• Complete a granular evaluation of your broker panel to drive maximum share of wallet.
• Always represent Zurich in a professional manner.
• Achieve minimum required standard for completion of all essential business tools.
• Implement the Zurich distribution strategy and objectives through all allocated brokers.
• Gaining and feeding back market intelligence/activity.
• Carry out presentations and sales training for new product launches.
• Work alongside Underwriters and the wider business to provide brokers with a market leading service proposition.
• Carry out additional duties and initiatives as required to support broker relationships and business objectives.

• UK General Insurance market knowledge with an understanding of market dynamics, product details, and technical aspects.
• Strong drive to continuously improve; adherence to industry standards and best practices.
• Excellent verbal and written communication abilities to articulate ideas clearly and confidently.
• Proven ability to forge strong connections with brokers; effective collaboration within a team.
• Skilled in managing your schedule and prioritising tasks based on urgency and business needs.
• Ability to oversee and drive successful outcomes in these areas.
• Exceptional planning skills to manage your diary effectively and prioritise tasks critical to business success.
• DIP CII qualification or working towards it (preferred).
• In-depth knowledge of market dynamics, product details, and technical aspects.

At Zurich, we put our customer and broker panel needs at the heart of everything we do through our range of products and services. We are committed to helping you grow for the future, building on your existing sales, product, and market knowledge. We aspire to be one of the most responsible and impactful businesses in the world and the best global insurer.

Together we're creating a brighter future for our customers, our people, and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company. We are committed to diversity and inclusion, fairness in recruitment, and wellbeing for our people, with a focus on sustainability and continuous training and development opportunities.

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income protection.
• Life cover – four times your salary.
• 28 days holiday a year plus bank holidays; option to swap holidays to culturally significant days; option to buy up to 20 additional days or sell some holidays; three days paid volunteering; up to 16 weeks of full pay for maternity, paternity and adoption leave.
• Private medical insurance; virtual GP appointments; discounted gym membership; free flu jab; access to wellbeing support.

Working hours:

Part-time, job-share or full-time basis with flexible options (including home working or compressed hours). Please discuss flexibility during interview.