Customer Development Officer

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MAKE VALUE VISIBLE.

PUT GREAT IDEAS INTO MOTION.

Trust is at the heart of our customer relationships. It takes a team of passionate ambassadors to earn that trust and expand our business by delivering the kind of support our customers have come to expect from us. People with the business acumen and interpersonal skills to add real value wherever they go. So if you’re looking to take on a challenging new role where your success is always recognised and rewarded, join us in driving business mobility forward!

Drive B2B mobility. Build lasting customer relationships.

Alphabet Belgium, part of BMW Group, helps companies organize their mobility more intelligently, sustainably and efficiently. With innovative leasing and mobility solutions, we make the difference for our customers - today and tomorrow.

Did you know? BMW Group ranks among the top 10 best employers worldwide. And good news: our B2B Sales team is looking for additional reinforcement.

Your role: the voice of our B2B customers

As a Sales/Customer Development colleague you are the first point of contact for our B2B customers. You combine commercial feeling with operational follow-up and ensure an excellent customer experience every day.

What will you do?

• First point of contact for customers with questions about their fleet and contracts;
• Monitor and follow up on current contracts and ensure smooth renewals;
• Follow up on quote requests and convert them into new orders;
• Proactively communicate orders, requests and updates;
• Collect and analyze customer feedback to improve processes;
• Work closely with internal teams to provide the best mobility solutions.

What you bring to the team

• A first commercial experience in B2B and a bachelor degree;
• A hands-on and flexible mindset: you can switch smoothly between tasks;
• Commercial flair and a proactive attitude - you see opportunities before the customer;
• Interest in automotive, mobility and operational leasing;
• Strong organizational skills and stress resistance;
• Fluent communication in Dutch, English and French.

Why you'll love working with us

At Alphabet Belgium and BMW Group, you will be working for a premium, international and innovative organization where people are key and growth is encouraged.

What can you expect?

• A varied role with impact within a strong B2B Sales team;
• Growth opportunities and an extensive, customized training offer;
• Hybrid working: up to 2 days per week working from home;
• An attractive and personalized salary package through our Flex Income Plan(think lease car or bike, extra vacation days, multimedia, ...);
• Extra-legal benefits such as meal vouchers, hospitalization insurance and group insurance

Ready to grow your commercial talent within BMW Group?

Apply today and help build the future of smart B2B mobility!

P.S. From 2027 our location will change to Bornem, then we will join our colleagues from BMW Belux in the brand new office!