Business Development Specialist - EST​/CST

Business Development Specialist - EST/CST

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Amplity is a full‑service partner of biopharma companies that delivers flexible and specialized medical and commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources and improve impact for all our clients. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

This is a full‑time, salaried position. It includes a comprehensive benefits package – medical, dental, vision, pet insurance, 401(k), company‑funded life insurance, long‑term and short‑term disability, a mental wellness program, professional development opportunities, generous PTO and paid holidays.

The Business Development Specialist (BDS) engages Health Care Professionals (HCPs) via telephone to promote assigned client products, maximize the product’s selling potential and meet program and client objectives. The BDS builds and maintains relationships with HCPs, educates them about product features, benefits, safety, approved indications and the loyalty program platform, and ensures appropriate use. The BDS utilizes approved tools for product promotion, maintains competence in product, program and customer activity knowledge, collaborates with client field‑based teams and management, and may perform some on‑site practice visits for in‑services.

• Effectively communicate with customers using selling, listening and negotiation skills, proper terminology and approved messaging, and enable use of approved promotional aids.
• Represent a target region’s outreach to office staff, injectors and patients to manage platform participation and maximize loyalty benefits.
• Manage daily call activity to influence customers and increase platform awareness.
• Maintain a targeted account list and provide value‑added benefits to grow product and platform awareness.
• Create and implement business plans to achieve business goals.
• Maintain call productivity and meet program metrics.
• Achieve quarterly client KPIs.
• Promote client products via telephone (outbound and/or inbound) by engaging assigned targets in in‑depth discussions to meet individual and company goals.
• Maintain comprehensive knowledge of client product(s), program and all platforms.
• Enter required data in Amplity/Client CRM systems, detailing target responses, call activity and follow‑through actions.
• Listen and respond to customer needs and questions within program timelines.
• Collaborate with client field sales account managers and sales managers to plan account coverage when required.
• Create and maintain a positive impression with client and client customers.
• Prepare reports for management as needed.
• Fully comply with laws, regulations, Amplity Policies, the Code of Conduct, privacy and data guidelines, and relevant state and federal laws.
• Participate in teleconference and live training sessions, and represent client at national and/or local conventions when applicable.
• Perform other projects as assigned.

• Report to Amplity Performance Manager or Program Director.
• Work closely with other team members assigned to the program and members of Amplity home office support.
• Maintain a positive working relationship with customers, client contacts and all client business units.

• Bachelor’s degree from an accredited institution.
• Minimum 2+ years of relevant business or sales experience.
• Flexibility to cover multiple time zones.
• Ability and willingness to travel to office sites when needed.
• Successful completion of all required Amplity and client training.
• Excellent technical skills with Microsoft Office and other programs as needed.

• B2B inside sales experience.
• Aesthetics experience.

• Excellent verbal, written and interpersonal communication skills.
• Clear, articulate and grammatically sound speech; professional demeanor; excellent phone manner.
• Strong focus on delivering superior customer support and service.
• Ability to…