Upsell Sales Coordinator
Eastbourne, East Sussex, BN21, England, UK
Listed on 2026-01-27
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Sales
Customer Success Mgr./ CSM
MPLC are the legal way to show movies and TV in a public or commercial space with a vision to be the global number one trusted partner to studios and producers for public performance licensing. We are on a mission to enable companies to use great content while championing content creators and their intellectual property.
OverviewThe company is recruiting a talented, ambitious, smart, motivated and detail oriented Upsell Sales Coordinator to join our sales team. The role will drive revenue growth by identifying and capitalising on upsell opportunities within the existing customer base. The position requires working in a small team with excellent communication skills, a customer-centric approach and a keen eye for detail.
Responsibilities- Identify Upsell Opportunities:
Analyse customer data to identify potential upsell opportunities and develop strategies to capitalise on them. - Customer Support:
Provide exceptional customer service to ensure a positive customer experience and address any concerns related to upsell offers. - Performance Tracking:
Monitor and report on the performance of upsell initiatives, providing insights and recommendations for improvement.
We expect that great candidates will be able to show experience and success in several of the following areas:
- Self-motivated and results driven.
- Proven experience in sales, customer service or similar role.
- Ability to analyse data and identify trends.
- Have a growth mindset – continually raising standards and performance.
- You think strategically and have delivered meaningful growth.
- Proficiency in CRM software and Microsoft Office, particularly Excel.
- £35,000 base salary, plus commission OTE £45k
- Commissions are uncapped.
- Private Healthcare.
- Store discounts.
- We don’t mind where in the UK you are based. We’ve become adept at remote work, but this role also has a presence at our UK hub in Eastbourne. You should be available in person once a month, and travel costs for these visits will be covered.
Founded in 1986 by a former vice-president of Paramount Pictures and MGM. We now have offices in 28 countries with our headquarters split between the UK and USA. Our UK home is in Eastbourne Sussex, and in the USA we are based in Los Angeles next to many of the Hollywood studios that we represent.
Nearly 150 people work for MPLC, most dedicating their time to explaining to businesses the need to become licensed and then making that affordable, easy and quick.
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