Senior Manager, Sales Enablement

About the team

The Agent Software organization at Zillow is a dynamic, collaborative team dedicated to empowering real estate professionals with the tools and resources they need to succeed. We focus on developing and promoting innovative marketing, sales, and productivity solutions across our entire Agent Sales product portfolio, including our flagship Showcase and Premier Agent buyer leads products and new offerings like Zillow Pro.

We partner closely with our agent customers to understand their unique needs and ensure successful adoption and utilization of our solutions—ultimately driving the growth and profitability of their businesses and Zillow’s Agent Sales portfolio. As a Senior Manager of Sales Enablement within the GTM Strategy and Operations team, you ll lead the development of enablement programs that align to the strategic initiatives of our org.

As a Senior Manager, Sales Enablement, you’ll lead a team of skilled enablement professionals through end-to-end enablement strategies for our sales and success teams and partner closely with senior sales, strategy, operations, marketing, and product leaders to:

• Translate Agent Sales strategy into clear, scalable enablement programs
• Equip our sales and success teams with the skills, tools, and messaging they need to win
• Drive measurable improvements in productivity, adoption, and revenue performance across sales and success
• Deliver clear, metrics-driven goals for your team and use data to coach, prioritize, and continuously improve how enablement supports the field

You’ll collaborate across teams to solve meaningful challenges that directly impact how real estate agents help people move through one of life’s biggest milestones. You’ll bring both strategic vision and operational rigor to a team that values progress, purpose, and forward momentum—for our customers, our sales and success teams, and your career.

This role reports to the Senior Director of GTM Sales Enablement.

• Design and deliver high-impact enablement programs
  • Develop scalable enablement programs that elevate sales and success capability, drive behavioral change, and improve execution quality.
  • Leverage AI and automation (including tools like Glean and Gong AI features) to create more personalized, efficient, and effective learning experiences.
  • Prioritize initiatives based on impact, effort, and dependencies across sales, marketing, and product.
• Act as a strategic thought partner to senior leaders
  • Serve as a trusted advisor to sales, marketing, operations, and product leadership on GTM readiness, field feedback, and change management.
  • Consult on GTM design and launch strategy for new programs, products, and processes, ensuring they are field-ready and supported by clear narratives, tools, and training.
• Drive measurable performance and adoption outcomes
  • Define clear success metrics for enablement initiatives (e.g., ramp time, conversion rates, attach rates, product adoption, pipeline health, proficiency scores).
  • Use tools like Salesforce (SFDC), Gong, Tableau, and both quantitative and qualitative feedback to measure impact, identify gaps, and iterate on programs.
• Lead through managers and front-line leaders
  • Build enablement approaches that drive behavioral change through sales managers, equipping them with coaching tools, playbooks, and inspection standards.
  • Partner with sales leadership to embed new motions, messaging, and processes into team rituals (1:1s, pipeline reviews, team meetings).
• Be a subject matter expert in sales excellence
  • Bring deep knowledge of sales methodologies, sales motions, and sales tech to shape how Agent Sales goes to market.
  • Ensure enablement programs are tightly aligned to Agent Sales business goals, including revenue growth, retention, and product mix objectives.
• Lead and develop a high-performing enablement team
  • Manage and grow a team of skilled enablement professionals, providing ongoing coaching, feedback, and development.
  • Set clear and measurable goals, establish operating rhythms, and foster a culture of experimentation, accountability, and continuous improvement within the team.

This role has been categorized as a Remote position.…