Customer Sales Advisor

Overview

Customer Sales Advisor - Remote (UK Mainland Only)
Salary: £24,500 plus average bonus earning potential of £4,600 per annum
Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday
Start date: 2nd March 2026

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (5 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).

As a Customer Sales Advisor in our busy Sky Inbound team, you'll be the first point of contact for customers who call in for help with their Sky equipment. You will represent and promote this well-known household brand, making our customers aware of the Sky Protect product they can purchase which provides added peace of mind. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

• Inbound customer support and sales conversations for Sky equipment and Sky Protect upsell opportunities.
• Build rapport with customers, identify needs, and guide them toward suitable solutions.
• Represent a well-known brand and deliver high-quality customer service in a call-centre environment.

• 1 year continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills with a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.