Travel Consultant

Overview

Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combine exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham.

This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale.

• Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach
• Take time to understand customers' needs, recommending suitable tour options
• Build trust and confidence with customers
• Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention
• Maintain accurate CRM records to support excellent service delivery
• Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable
• Contribute to improving conversion, customer experience and sales processes
• Take ownership of personal performance, learning and development

• Starting salary up to £28k pa dependent on experience, plus commission with an OTE of £38k pa
• Hybrid role – Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays
• Commitment to career growth and development; past examples of progression to Management and Senior Leadership

• 25 days' holiday, plus your birthday off
• The opportunity to travel on company trips
• Contributory Pension
• Industry leading training
• Regular prizes and awards for achievers and team players

This is not your 'average' travel sales role. Travel industry experience is desired but not essential. It is essential to come from a target-driven, but relationship-led sales role, and to demonstrate previous successful experience of selling over the phone. Previous employees may come from travel or other sales environments, provided the selling is not transactional, but personal and considered.

Interested? Please follow the instructions to apply attaching your CV. For any further information please call (phone number removed) or email (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV; we may have something else that could be perfect for you. Know someone else who might be interested in Travel Industry opportunities?

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Job Title:

Travel Consultant

Company: [Leading Specialist Travel Company]

Location:

Birmingham, West Midlands

Posted:
Jan 23rd 2026

Closes:
Feb 23rd 2026

Sector:
Other

Contract:

Permanent

Hours:

Full Time

Note:

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