Customer Engagement Specialist - Remote

Overview

Power NI, part of Energia Group, have an exciting opportunity for Sales & Retention Specialists based in Antrim. Reporting to the Sales & Retention Team Leader, you will work as part of a team specialising in the retention of customers. For this role we are seeking enthusiastic sales professionals who enjoy working within a target-driven, fast-paced team environment. The ideal candidate will have the ability to work as part of a hybrid working team and be highly motivated with a focus on providing excellent customer service.

Contract:

Permanent - Full Time

Working Hours:

37 hours - Monday to Friday

Fully remote

• Annual Bonus
• Annual Cost of Living Review
• 23-25 Days Holiday per year + 11 stats and opportunity to buy more holidays
• Family Friendly Policies
• Enhanced Maternity and Paternity Pay
• Health Care
• Sick Pay

Power NI, part of Energia Group, have an exciting opportunity for Sales & Retention Specialists based in Antrim. Reporting to the Sales & Retention Team Leader, you will work as part of a team specialising in the retention of customers. For this role we are seeking enthusiastic sales professionals who enjoy working within a target-driven, fast-paced team environment. The ideal candidate will have the ability to work as part of a hybrid working team and be highly motivated with a focus on providing excellent customer service.

• Excellent numerical, spoken, and written communication skills with the ability to listen effectively.
• Experience of sales and negotiation with customers in an outbound role.
• Strong IT skills with experience of Microsoft Office.
• A suitable place to work at home and good broadband connection.

If you are enthusiastic about this role but don’t meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we’re looking for.

• Career Progression and Development - Almost 100% of our promotions are from within the organisation
• Wellbeing Fund - to be used towards anything that energises you from Gym membership to Reflexology
• Mentoring Scheme
• Virtual Gym Membership

• Sports and Social Club
• Allyship@work
• Women s Network
• Green Team
• Volunteering days and more
• 87% of employees would recommend Energia Group to friends and family as a great place to work!
• You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focussed are at the heart of all our efforts
• You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year-round learning and support for professional subscriptions
• We also offer an annual Bonus, an award-winning wellbeing programme including a counselling service, sports and social clubs, a Wellbeing Fund to be used towards anything that energises you, generous holiday allowance with opportunity to buy more and Health Cash Plans.
• Role worked on a hybrid basis (3 days from the office and 2 days from home), collaborate regularly with your peers while having a balance between your home and work life.
• Does Energy Move You? APPLY NOW!!!

• Customer Service
• Communication (written and verbal)
• Microsoft Office

• Work From Home
• Laptop
• Paid Holidays
• Pension Fund
• Medical Aid / Health Care