Remote OCCC Outbound Web Agent_Seasonal

Overview

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in with our team!

We are seeking talented outbound web sales representatives for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays. Must be available to attend training Mon–Fri from 9am–6pm EST.

You’ll have the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience, backed by award-winning training ensuring the professionalism and expertise of all Orkin Pros.

It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll maximize your financial potential with high-performance sales skills and contribute to the business. You’ll have opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will work alongside a team that values safety, professionalism, empathy, integrity and innovation.

With our training program, you’ll receive all the tools you need to succeed. Pests keep coming back, making our industry recession resistant.

• Provide outbound web sales and world-class customer service to our customers from a remote home office.
• Build rapport and handle objections within a conversational call flow; close pest control sales via the telephone and schedule the initial service.
• Work remotely from home; ensure internet connection (minimum 50 Mbps upload / 20 Mbps download) and we provide the computer and equipment.
• Support field offices during peak season (starting February).
• Manage customer relationships, identify opportunities for cross-selling and up-selling.
• Use gamification methods to measure performance.

• High School/GED
• 2+ years of telesales experience with proven quota attainment
• 2+ years of cold-calling/telemarketing
• Ability to make 100+ dials per day
• Strong PC skills and ability to navigate multiple systems while speaking with customers
• We comply with applicable laws in hiring practices

• Appropriate private workspace free of distractions; suitable desk, chair and lighting
• Minimum internet: 50 Mbps download / 20 Mbps upload; hard-wired connection preferred

• Founded in 1901; global pest control leader
• Strong financial stability and growth
• National Contact Center with a high-energy, collaborative environment

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.