Sr Outside Sales Account Manager - Automation & Factory Solutions

Overview

GCG Automation & Factory Solutions () is currently seeking a Sr Outside Sales Account Manager to join our team and drive revenue growth with our customer base in the Western MI area.

As our Sr Account Manager, you will leverage your technical aptitude, relationship-building skills, and in-depth business-to-business sales knowledge to expand market share in your assigned territory, driving revenue growth with new and existing customer accounts.

You'll build long-term relationships with your customer base, understand their business goals and challenges deeply, and align

Automation and Factory Solutions () resources to meet those needs.

You'll focus on key accounts in your assigned geography that have strategic importance to the company. In building long-term relationships with your customer base, you will understand their business goals and challenges deeply, and align Automation and Factory Solutions resources to meet those needs.

Frequent travel within the assigned territory of Western Michigan is required to facilitate regular customer visits; however, when not visiting customers or attending training events, this role offers a remote work arrangement.

• Develop relationships at customer accounts with stakeholders and influencers and learn the ins and outs of the customer
• Regularly communicate with customers to share GCG’s value propositions and opportunities
• Coordinate with other internal stakeholders to service accounts
• Coordinate with Application Engineers, CSMs, and CSRs to handle customer issues and requests
• Exercise and build extensive account knowledge, including client business performance, future state business plans, and competitor relationships
• Understand customer strategies and challenges
• Grow and retain business within existing accounts

• 5+ years  in technical outside sales related with a industrial automation solutions(required)
• Driver’s License with clean driving record (required)
• Knowledge of sales principles, tactics, and strategies
• High degree of professionalism, dependability, self-direction, and time management
• Excellent communication skills, including the ability to present information and sell products and services in a highly competitive environment
• Ability to organize and balance multiple priorities

• Competitive base salary + sales commission plan
• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and  protection for peace of mind
• An employee-centric company that values and truly appreciates our most important asset:
  You!

About GCG Automation & Factory Solutions

GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer.

This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience—marked by responsiveness, reliability, and personalized service—sets us apart as the supplier of choice in the industry.

This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Job Location s US-MI-Grand Rapids, MI

Category Sales

Position Type Regular Full-Time