Marketing Development Representative - US Remote
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-01-25
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Sales
Customer Success Mgr./ CSM, Sales Marketing, Sales Development Rep/SDR, Inside Sales
Marketing Development Representative – US Remote
4 days ago – Be among the first 25 applicants.
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What is Perfect Serve?Perfect Serve offers best-in-class KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. We are featured on this year’s Inc 5000 list, profiling the fastest-growing private companies in America. With an 88% growth rate over the past three years, we need strong team members to help us continue to grow.
Our mission is to accelerate speed to care by optimizing provider schedules and routing messages to the right person at the right time, advancing patient care and clinical workflows. By improving speed to care and cross‑continuum communication, we save lives, reduce length of stay, minimize readmissions, and bring joy back to caregivers.
Position OverviewThe primary goal of this Marketing Development Representative (MDR) position reporting to Marketing is to engage with inbound leads and build our marketing funnel.
- Qualify and nurture inbound leads generated through marketing campaigns, converting them into sales‑ready opportunities for the sales team.
- Provide feedback to the Marketing team on lead quality, campaign performance, and messaging effectiveness.
- Respond promptly to inbound inquiries via phone, chat, email, and web forms, ensuring a positive first impression of Perfect Serve.
- Conduct discovery conversations to understand prospect needs, patient flow issues, provider frustrations, and overall objectives.
- Educate prospects on Perfect Serve solutions and match their needs to appropriate products and services.
- Schedule qualified meetings between prospects and sales representatives based on established criteria.
- Maintain accurate and up-to-date records of all prospect interactions and lead status in Salesforce CRM.
- Collaborate with Marketing to support campaign launches and provide insights for content development.
- Maintain a strong knowledge of all Perfect Serve products, services, and value propositions.
- Meet and exceed monthly targets for lead qualification, conversion rates, and meeting bookings.
- Motivated, competitive, and hardworking with a desire to grow with a company.
- Ability to create a great first impression and provide a Perfect Serve experience.
- Salesforce experience preferred, not required.
- Possess excellent communication skills and demonstrate professional etiquette in all forms of communication.
- Not afraid of the phone or hearing “no thanks.”
- Pleasantly persistent and able to get to “yes” in a sales conversation.
- Ambitious and open to coaching and new ideas.
- Energized by a fast‑paced environment.
- Embody Perfect Serve core values: collaboration, purpose, innovation, service, integrity, inclusion.
At Perfect Serve, we transform healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated mission‑driven team in an environment that values growth, transparency, and innovation.
Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.
We offer a salary range of $50,000 + commissions per year, with compensation tailored to your background, strengths, and potential to grow within the team.
Benefits- Remote first work environment
- Health, Dental, Vision, Life and Disability Insurance options available day one.
- 401K with match and immediate vesting.
- 17 company holidays, 2 floating holidays plus competitive paid time off policy.
- Internal advancement opportunities.
Entry level
Employment TypeFull-time
Job FunctionSales and Business Development
Industries:
Hospitals and Health Care
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