Technical Sales Service Specialist - Remote​/Field

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KYOCERA SENCO Industrial Tools, Inc. is a leader in designing and manufacturing industrial tools and fastening solutions. With nearly 100 years of excellence, we are committed to innovation, quality, and the growth of our team members. Our culture fosters a collaborative environment where each employee plays a vital role in our success, and we take pride in maintaining a strong work-life balance.

We are currently seeking a Technical Sales Specialist (TSS) to support our industrial customers across the Tristate Area of Illinois, Wisconsin, and Iowa.

This field-based role is ideal for someone who enjoys working hands-on with tools, building strong customer relationships, and solving problems in real time. This position offers the opportunity to grow your technical and sales expertise while supporting SENCO’s reputation for service excellence. With on-the-job learning and a commitment to customer success, you’ll have the chance to take your career further within our growing organization.

If you have a mechanical mindset, enjoy working independently, and are passionate about delivering great service, we encourage you to apply today!

Territory: Tristate Area of Illinois, Wisconsin, and Iowa (Preferred areas of residence: Cedar Rapids, Rockford, Milwaukee, Chicago)

Basic Function: This role is responsible for managing industrial accounts in a designated area, fostering relationships with key personnel of the industrial facilities, and being a liaison between the customer and SENCO.

Primary Responsibilities

• Responsible for managing assigned industrial accounts in the region.
• Builds strong relationships with purchasing and plant managers for each assigned account.
• Conducts fastener cycle counts at the assigned industrial facilities.
• Annually conducts tool audits for each customer.
• Work as a liaison between SENCO and the customer for order mishaps/ short-shipments.
• Responsible for repairing SENCO tools for customers.
• Conduct training and product demonstrations for tool and fastener use in industrial applications.
• Develop territory knowledge and assist in new business growth with Territory Sales Managers.
• Be a SENCO ambassador at Industrial facilities and assist in upselling SENCO products to established customers.
• May need to travel to trade shows.
• Effectively manages account information and order forms.
• Performs other duties as assigned.

• Must have a high school degree or an equivalent.
• Technical/Mechanical certification or applicable experience is preferred.
• One to three years of technical experience with pneumatic tools is preferred.
• Experience in a trades field (construction or manufacturing) is preferred.
• Must be willing to travel 75% of the job throughout the territory weekly.
• Needs to have excellent communication skills, both verbal and written.
• Must be able to work efficiently in a remote setting and manage deadlines.
• Experience in conflict management.
• Has a working knowledge of Microsoft Office Products.

• Must have a valid driver license.
• Must have a clean driving record.
• Must be able to drive for prolonged periods of time up to, six hours on the road.
• Must be able to walk the parameter of industrial plants, 70% of the time.
• Must be able to lift up to 75 pounds on a daily basis.
• Must be able to bend and squat up to 30% of the time.

• Medical, Dental, and Vision Plans:
  Choose from several plans to fit your needs.
• 401(k) Plan:
  With company match and immediate vesting.
• Paid Time Off: PTO is granted on a weekly basis.
• Holiday
  
  Schedule:
  
  9-11 paid holidays depending on your work schedule.
• Tuition Reimbursement Program:
  Support for continuing education aligned with business needs.
• Employee Tool Purchase Program:
  Discounts on SENCO products.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Sales and Business Development
• Industries Wholesale Building Materials

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