Account Manager Retail SMB

Apply prior to the end date:
February 22nd, 2026

When you join Verizon, you’ll be part of a company that values ideas, growth, and impact. We power and empower how people live, work and play by connecting them to what brings them joy. Our V Team is a community of people who anticipate, lead, and listen to learn. Want in? Join the #VTeamLife.

• Introduce small and medium business customers to the latest high tech 5G products and services that solve their unique business needs.
• Interact with small and medium business customers in the retail store, digitally, and through outbound prospecting.
• Demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses.
• Drive small business results by generating new business through prospecting, networking, and working leads and referrals.
• Drive small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
• Grow your customer base by acquiring and retaining accounts in the small business segment.
• Use solutions-based selling techniques to solve business problems for customers.
• Outbound sales prospecting and customer visits; service the needs of the existing customer base.
• Use sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

Whether you’re early in your career or a seasoned sales professional, you’ll earn a competitive salary (base pay plus target individual-based commission). Our commission program offers opportunities to exceed compensation plans and qualify for sales incentives. Compensation varies by geography, performance, and experience.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant experience (work experience and/or military experience).
• Experience in sales, marketing or customer service.
• Valid driver's license.
• Willingness to travel.

Even better if you have one or more of the following:

• A degree — Associate’s or Bachelor’s Degree or related certifications/college courses.
• Outside sales experience including outbound prospecting.
• Wireless sales experience exceeding quota.
• Experience influencing a team to drive sales results.
• Capability to drive positive results in a team environment.
• People skills for influencing, negotiating, conflict resolution and the ability to build trust as an influencer at all levels.

In this Account Manager Retail SMB hybrid role, you’ll have a defined work location that includes working in-store at least five days per week.

Build your resume with this hybrid outside sales role that provides career pathing to larger and more complex business sales opportunities. Opportunities to move to other sales channels are unlimited. Verizon is an award-winning company recognized by Diversity Best Practices Inclusion Index, Working Mother Magazine, best company for multicultural women, top 10 Best for Vets, and top 10 Military Spouse Friendly Employer.

Be surrounded by great technology and great people. Thousands of locations, millions of connections, and a personal experience for each customer created by you. Our technologies and our customers’ needs are always evolving; you’ll be at the forefront of the tech world’s latest trends.

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification listed above. If you believe this job posting is missing information required by the Washington Equal Pay & Opportunities Act, please report it via [email protected].

In this hybrid role, you’ll have a defined work location that includes working from home and a minimum of three days per week in the office, as determined by your manager. You are responsible for complying with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and life outside of Verizon. They include health and wellness benefits, education support, 401(k) with matching contributions, paid time off, parental leave, tuition assistance, and more. The salary varies by location and experience. This is a commission-based position with the potential to earn more. Part-time compensation will be adjusted accordingly.

Newly hired employees receive up to 15 days of vacation per year, with increases over time.

Grow your network while guiding customers to grow their businesses—a win-win for your career.

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