Franchise Specialist

Join to apply for the Franchise Specialist role at Franchise Sidekick

At Franchise Sidekick, we help people live life on their terms through business ownership, and we’ve helped place over 10,000 franchises along the way. We’re a franchise advisory company on a mission to make the franchise buying process easier, smarter, and less risky. We do this by combining decades of experience, smart technology, and a people‑first approach to guide aspiring entrepreneurs toward franchise opportunities that truly fit their goals, lifestyle, and investment level.

We’re a growth‑phase company driven by purpose, grounded in values, and fueled by the idea that work should feel both meaningful and collaborative. Our team is built on trust, transparency, and genuine support where people show up with passion, share ideas openly, and celebrate wins together. Every Sidekick plays a role in helping clients discover the freedom and fulfillment that can come from owning a business.

And we have a lot of fun while we do it.

• Job Title:
  
  Franchise Specialist
• Job Type: Full‑Time W2 Employee
• Reports To:
  
  Senior Specialist
• Department Head:
  Chief Growth Officer
• Location:
  
  Work From Home or Hybrid Work at Omaha Headquarters
• Compensation: $47,500 Base Salary plus call and deal Commission and Incentives. Expected annual income is $70,000 to $120,000+ depending on sales performance.

As a Franchise Specialist, you’ll serve as the very first touchpoint for individuals exploring franchise ownership, and the quality of this first conversation sets the tone for their entire Sidekick experience. Your role is structured, consultative, and highly relational. You’ll guide leads through 10–15 minute introductory conversations that uncover their goals, motivations, financial readiness, and expectations while helping them feel confident, supported, and clear on next steps.

This is not a closing role. It’s a professional guidance role rooted in active listening, emotional intelligence, and the ability to lead someone through an important decision‑making process with calm confidence.

• Conduct structured discovery calls that uncover a client’s goals, motivations, timelines, experience, and investment readiness
• Set clear expectations for what franchise exploration looks like with Sidekick
• Professionally and confidently discuss liquidity, investment ranges, and financial preparedness
• Establish trust quickly through warm tone, clarity, and a human, conversational approach

• Make 50–100 outbound calls daily to self‑qualified leads (no cold calling)
• Maintain high call quality, consultative flow, and consistent booking performance
• Navigate objections while staying composed, empathetic, and in control of the conversation

• Document call notes in Hub Spot with accuracy and detail
• Track lead progress and ensure seamless movement toward an Advisor Call
• Support Advisors with scheduling and rescheduling when needed

• Share insights that help shape a better lead experience and stronger team results
• Collaborate with Specialists, Advisors, and leadership on continuous improvement
• Maintain discipline, consistency, and follow‑through in a high‑volume role

Your day as a Franchise Specialist is a blend of conversation, structure, and rhythm, rooted in the discipline of showing up with consistent energy and focus. You’ll begin by reviewing your inbound leads, planning your outreach, and preparing for a series of 10–15 minute consultative calls. Throughout the day, you’ll guide leads through structured conversations where you uncover what truly matters to them: their business goals, fears, motivations, timeline, and financial capacity.

You’ll normalize financial discussions, handle objections with calm confidence, and help leads feel supported as they take their first step into franchise exploration. You’ll capture detailed notes in Hub Spot, track progress through the lead pipeline, schedule Advisor Calls, and collaborate with your fellow…