Sales Consultant

Be sure to read the entire ad and follow directions if you desire to be considered for this position
• Do you have a passion for sales?
• Does the idea of not having to do your own prospecting and just showing up to close inbound appointments light a fire in you?
• Do you dream of working with a company that delivers quality service and truly makes a difference in its clients' lives?
• Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need.

You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. We are a premier law firm in North Carolina, and we're looking for you! The hours are generally between 9 and 5:30, but we are flexible. We take major holidays off, and we do not work weekends. The compensation for this position is a blend of salary and KPI incentives.

This is not a commission sales position. We are a law firm; commission sales are deemed impermissible fee sharing. Expected range of $40,000 to $50,000 with opportunity for growth.

• Job Type: Full-time
• Schedule:
  
  Monday to Friday, no weekends
• Benefits:
  Paid time off, Work from home

• Answer calls promptly and engage with potential clients to understand their legal needs
• Gather and document detailed client information to ensure accurate case assessment and follow-up
• Maintain a high level of professionalism and empathy when addressing client inquiries and concerns
• Collaborate with team members to ensure seamless communication and client satisfaction
• Track and report on intake metrics to help us refine client engagement strategies
• Assist in developing and implementing efficient intake processes to enhance client experience

• Working knowledge of the sales process and CRM software
• 2+ years of experience in sales or a similar role (This comes in all forms, i.e., real estate agent, teachers, mortgage brokers, etc.)
• High school diploma or GED, bachelor’s degree preferred
• Superb communication skills, both written and verbal, time management skills, as well as interpersonal skills, and understanding of the art of building a relationship
• Willingness to learn about our area of law and continuing to learn about the sales process and our structure

$40,000 - $50,000 per year