Sales Support Representative

Base pay range

$16.00/hr - $16.00/hr

Global Tek Med Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

The Sales Support Representative shall work provided and self-generated leads to find potential clients that might qualify for the Company’s services. The Employee will collect all initial documentation required by the Company and qualify leads based upon the Company’s workflow and guidelines. The Employee shall perform daily tasks such as, but not limited to, checking and responding to emails, scheduling appointments with clients, making solicitation phone calls to potential clients, collecting missing documents from clients, reviewing client medical records, formulating a strategy for the clients, providing guidance for client’s pre-C&P evaluation and providing generalized guidance to clients during the claim filing process.

The Employee is not permitted to work from home unless given written permission by the Company. The Employee understands it will use only Company-provided equipment.

SUPERVISORY RESPONSIBILITIES:

None

• Contact all Company Leads.
• Offer generalized guidance to clients through their process.
• Update all actions and lead profiles in the Company’s CRM.
• Follow up on all client/Lead Communication.
• Self-source potential clients and ask for referrals.
• Pre-C&P exam generalized guidance.
• Pre & post-filing generalized guidance.
• Other duties as assigned by the Company.

• Less than 1 year
• Customer service skills.
• Attention to detail and excellent follow-up skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent Microsoft Office skills, including advanced Excel skills.
• Proactive and creative problem-solving skills

• High School Diploma or equivalency.

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be available to work weekends

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

Global Tek Med Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.