Sales Engineer

Overview

Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our AI-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. The Fresh Operating System helps retailers place produce orders and reduce waste. Afresh offers a unique opportunity to create social impact at scale through impactful software.

We are hiring for an additional member of Afresh’s Sales Engineering team to help elevate our sales process, demonstrate the differentiation and effectiveness of our approach to managing the fresh supply chain, and drive adoption of our growing product set. The Sales Engineering team partners closely with the Sales and Account Management teams and collaborates with Operations, Product, Engineering, and Marketing.

The role includes building out resources, processes, and documentation for a growing Sales Engineering team.

• Work directly with prospects and customers to credibly communicate product differentiation, value, and technical functionality
• Lead operational and technical discovery to understand customers’ business and map their needs to the Afresh solution
• Collaborate with Sales Directors and Account Managers on deal strategy, risks, and opportunities
• Collate, deliver, and discuss product feedback from the field with Product and Engineering teams
• Collaborate with Product Marketing to support new messaging/positioning and launch new products and enablement resources
• Maintain a deep understanding of competitive and complementary technologies and vendors, and position Afresh in relation to them
• Be a technical expert on all aspects of Afresh
• Document learnings extensively to engage and educate others

• 3+ years of Sales Engineer experience, preferably with Grocery or AI/ML-related products
• 5+ years in a customer-facing role
• Experience managing end-to-end technical validation or POC processes for a technically complex SaaS product
• Proven ability to collaborate with Account Managers and cross-functional leaders
• Self-starter comfortable with ambiguity in a startup environment
• Passion to solve unique, world-changing problems and willingness to go above and beyond
• Willingness to travel to work with prospective customers onsite, up to 50% travel

• Experience with data architecture and ETL
• Experience working on strategic deals with companies with 10k+ employees or $500k+ ACV opportunities

Founded in 2017, Afresh is working on the #1 solution to curb climate change: reducing food waste. By combining human insight and transformative technology, we’re helping grocers provide fresher food to customers at more affordable prices. Afresh sits at the intersection of social impact, rapid growth, and cutting-edge technology. Our AI research has been published in top journals including ICML, and we have raised over $148 million in funding from investors including former co-CEO of Whole Foods Market, Walter Robb, and Eric Schmidt’s Innovation Endeavors.

Afresh promotes a diverse, inclusive team and equal employment opportunities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.

Remote work is common for many of our roles in the following states: AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI. Some roles may require relocation to our San Francisco, CA office, which will be noted in the job posting details.