Account Manager

Join to nalive for the Account Manager role at Up Guard .

UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.

Due to continued growth in the cybersecurity sector, our team is expanding, and we require an Account Manager to join our high‑performing team to focus on revenue retention and expansion within our key accounts. The ideal candidate will have a strong commercial background, ideally with experience as an Account Executive or in SaaS renewals, and will be well‑versed in the cyber security landscape, particularly in Third‑Party Risk Management (TPRM).

• Drive Renewals:
  Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.
• Revenue Retention:
  Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.
• Revenue Expansion:
  Collaborate with sales teams to identify upsell and cross‑sell opportunities within your accounts, contributingcribing overall revenue growth.
• Contract Negotiation:
  Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable ایجاد agreements.
• Market Insights:
  Stay geschikte about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.
• Collieten:
  Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.
• Reporting & Metrics:
  Track PARTY report on renewal rates, upsell success, and overall account health, using data to inform decision‑making and strategy adjustments.

• Commercial
  
  Experience:
  
  Previous experience as an Account Manager or in a similar commercial role, with a strong track record in SaaS renewals and revenue growth.
• Cyber Security Knowledge: A solid understanding of the cyber security landscape, particularly in Third‑Party Risk Management (TPRM). verstaan> < /li>
• Negotiation
  
  Skills:
  
  Proven ability to negotiate contracts and renewals, balancing client needs with company goals.
• Strategic Mindset:
  Ability to think strategically about account growth, identifying opportunities for expansion and mitigating potential risks.
• Data‑driven:
  Proficient in using data to drive decisions,  a focus  that impact renewals and revenue growth.
• Collaboration:
  
  Ability to work effectively with cross‑functional teams to drive account success.
• Curiosity about AI:
  Comfortable with change and eager to adopt AI tools that can enhance how we work.

• Sales Background:
  Experience as an Account Executive or in a similar sales role, with a strong understanding of the commercial aspects of SaaS renewals.
• Industry‑Specific Knowledge:
  Deep understanding of the cyber security industry, particularly in the context of SaaS solutions.
• Advanced Negotiation
  
  Skills:
  
  Expertise in structuring and negotiating complex contracts, particularly in a SaaS environment.
• Proven Success in SaaS Renewals:
  Demonstrated success in driving high renewal rates and identifying revenue منط expansions specifically within existing accounts.
• Cyber Security
  
  Certifications:
  
  Relevant certifications in cyber security or TPRM that demonstrate your expertise and commitment to the field നെ.

• Monthly Lifestyle subsidy.
• WFH set‑up allowance for your first 3 months.
• $1,500 USD annual Learning & Development allowance.
• Annual leave + 2 additional Up Guardian leave days.
• 18 weeks paid parental leave.
• Personal Leave Allowance (sick & carer’s).
• Fully remote working environment.
• Top‑spec hardware (laptops).
• Generative AI subsidy, including paid subscriptions to generative AI tools.
• Health, dental, and vision insurance.

As an Equal Employment Opportunity and affirm istions, we qualify for consideration for employment without regard to race >

For positions in the United States, we can only support hiring in the following states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. We cannot support visa sponsorship, relocation, or AI surrounding data processing at the moment. Final hiring decisions are made by humans.