Agency Consultant

Fully Remote
• Remote Worker
• Sales/Strategic Growth

Full-time

Reports to: Director of Strategic Growth

Location: 100% Remote

Career track: This position is on a unique track that affords high performers the opportunity to grow into other positions within the firm, including but not limited to management, implementation, and sales roles.

Salary: $80,000 - $100,000 and eligible for sales employee commission plan

Who we are: System Automation (SA) is a software vendor based in Columbia, Maryland, with a focus on providing systems that support government regulatory management operations. Founded in the District of Columbia in 1968 and originally contracted to develop and support the US Army recruiting system (contract held for 42 years), SA has since become an industry leader in designing, developing, implementing, and maintaining comprehensive information management applications for government regulatory agencies across the country.

Our licensure experience began in 1994, providing the Maryland Board of Nursing with a licensing solution and has since evolved to support many regulatory needs, including licensing, permitting, enforcement, inspections, investigations, case management, online payments, public verification, robust reporting, online self‑service for applicants and license seekers, and paperless regulatory operations. For nearly three decades, SA has built a solid track record of demonstrable success, delivering SaaS licensure and compliance solutions to government regulatory agencies.

SA is currently supporting state government agencies, licensing boards, and other regulatory operations in 22 states for nearly 800 different professions, occupations, and industries. With SA’s current launch of Evoke, the only cloud‑native, low‑code application platform purposely designed for regulatory management, infusing SA’s decades of professional licensing expertise, it’s an exciting time for growth!

We will consider qualified candidates for fully remote roles (must reside in the U.S. only).

The Agency Consultant serves as a trusted advisor to government regulatory agencies, helping bridge the gap between agency needs and SA by providing software solutions. This role combines regulatory domain knowledge, client engagement, and technical solution guidance to ensure successful sales growth, adoption, and long‑term value of our Evoke platform and solutions. As a key member of the sales team, the Agency Consultant works closely with agency stakeholders and internal teams with the goal of building and extending relationships, increasing client engagement, and agency base.

• Contribute directly to the success and growth of the company
• Perform, report, and participate in all sales efforts to achieve goals within the established timeframe and revenue targets
• Build strong, strategic relationships with current and prospective client key decision makers within target markets in alignment with the company’s ideal customer profile (ICP)
• Perform discovery sessions to understand regulatory processes, compliance requirements, and operational challenges
• Translate the agency’s business and/or regulatory requirements, needs, and challenges into compelling software or system solutions, presentations, and proposals delivered in collaboration with sales team members
• Act as a subject‑matter liaison between agencies and internal teams as needed
• Utilize the Company’s customer relationship management system for all activities

• Engaging with new sales opportunities to expand the firm’s product sales within defined markets
• Building and nurturing positive relationships with key stakeholders within assigned government agency clients
• Participating in meetings with prospective and current customers to identify/qualify new sales opportunities and document information uncovered during interactions
• Following the established sales process, including targeting potential customers and key decision makers, conducting discovery sessions, participating in solution demonstrations, proposal development and delivery, contract closure activities, and performing handoffs…