Retail Operations Manager

Retail Operations Manager

Join Land O'Lakes, Inc., and help us bring food from farmer to fork, building vibrant communities along the way. We’re a global, Fortune 250, farmer‑owned cooperative that works for one another—not Wall Street. We’re proud to rank a top workplace.

We offer:

• Competitive compensation and rewards
• Best‑in‑class healthcare for you and your family
• Powerful savings programs
• Training and career progression

This is a customer‑facing, consultative sales role within the Regional Retail channel focused on driving feed sales in the assigned territory. Success comes from leveraging industry‑leading tools—including analytical dashboards and technical expertise—while building strong relationships with retailer teams, store associates, managers, and district leaders to boost brand presence and in‑store sales. The position is responsible for growing market share through proprietary products and ensuring both customer and end‑consumer satisfaction.

It is a remote position partnering with Farm & Ranch Retailers within Idaho, Washington, Colorado, Wyoming, and Montana. Candidates will be expected to live in the applicable geography.

• Promote the Purina Animal Nutrition brand by partnering with local store management, driving product visibility, and ensuring flawless execution of promotions.
• Conduct regular store visits within the assigned territory to build strong relationships and support premium product sales that exceed targets and budget goals.
• Deliver exceptional results in retail environments through strategic engagement and performance‑driven initiatives.

• Act as the primary communication link between field teams and internal departments, including marketing, supply chain, and innovation.
• Maintain in‑depth knowledge of Purina‑branded products to support sales and training initiatives.
• Build strong, trust‑based relationships with accounts to enable training events, new store onboarding, and growth activities.
• Develop strategic partnerships with key customer leaders such as Regional Vice Presidents, District Managers, Store Managers, Team Leads, and Receivers.
• Collaborate effectively with peers and Customer Development Managers across the territory to ensure alignment and execution.
• Record results and manage administrative responsibilities through the CRM platform.

• Partner with cross‑functional teams to create impactful sales and marketing collateral.
• Build strong internal and external relationships across divisions and companies to support broader growth objectives.
• Drive innovation by introducing new strategies and trend‑forward approaches to elevate opportunities within the territory.

• Bachelor’s Degree in Ag or a related business field (e.g., Animal Science/Nutrition, Ag Business, Ag Education)
• 2+ years successful sales and/or nutritional experience influencing individuals through knowledge
• Ability to manage shifting and multiple priorities in a motivated, responsive manner with shoppers and retail store associates
• Relationship skills: ability to create and maintain positive relationships with current and future accounts
• Proven ability to interact well with customers, suppliers, employees, and management at all levels
• Strong financial and analytical acumen—sales data analysis to create strong results
• Able to relate Purina business strategies for positive outcomes
• Ability to work independently and within cross‑functional teams
• Ability to resolve conflict or store complaints as they arise
• Strong general management skills including ability to resolve issues quickly and effectively, analytical and strategic thinking
• Communication skills: written and oral, including strategy presentations to staff at all levels
• Creative thinker: possess the ability to develop and create new ideas, systems, and relationships for the success of the company
• Planning skills: must have the ability to develop specific plans and goals to help in accomplishing tasks effectively and efficiently
• Ability to effectively lead and manage through change
• Proficient in Microsoft Office applications, including virtual tools
• Overnight travel: 75%