Virtual Sales Engineer; VTS - Southwest; Remote

Virtual Sales Engineer (VTS) - Southwest (Remote)

Join Leybold as a Virtual Sales Engineer! You will be the single point of contact for customers in open territories, driving sales, and re-engaging lapsed accounts. This role offers a hybrid work model after training, an inclusive culture, and robust benefits while shaping service success. Reporting to the Customer Success/Virtual Sales Manager, you will facilitate seamless interactions between sales and technical teams to meet and exceed customer expectations.

• Act as the principal liaison for customers engaged in pre- and post-sale activities.
• Own designated territory, re-engage lapsed service customers, drive revenue, and enhance customer satisfaction.
• Serve as the primary contact for customers, guiding them through the sales process and providing timely and accurate information on offerings.
• Collaborate with outside sales personnel to ensure comprehensive support across all service lines.
• Follow up on leads from marketing efforts and provide requested quotes for the Service Business Line.
• Deliver a general overview of all Service Products and demonstrate product benefits to potential clients.
• Proactively manage the open territory and revitalise relationships with lapsed service customers to boost sales initiatives.
• Work with applications and tech support teams to propose tailored product alternatives that meet customer needs.
• Identify opportunities for cross-selling Leybold products, including field services and service contracts.
• Enhance customer satisfaction and operational efficiency across service lines.
• Promote sustainable practices by reducing commuting where possible.
• Maintain meticulous customer databases and document all interactions in the CRM system.
• Develop professional networks through lab and factory visits to deepen understanding of operations and products.
• Uphold Leybold’s culture that supports early-career professionals and aligns with company values.
• Utilize in-office support during training to accelerate learning and adaptation.
• Complete additional duties as directed by management.

• 1-3 years of experience in technical sales, business development, or a related field is advantageous.
• Bachelor’s degree in Engineering or another technical field, with relevant business or marketing knowledge.
• Experience with vacuum equipment or technical product sales is a plus.
• Familiarity with CRM applications preferred.
• Exceptional communication skills, both oral and written.
• Proficiency in MS Office suite for daily tasks.
• Strong customer-centric approach and ability to thrive in a collaborative, dynamic team.
• Demonstrated critical thinking and attention to detail; adaptable and a good teammate.
• Self-starter with a strong work ethic, eager to learn and grow within the organization.
• Fluency in Spanish is an asset.
• Valid driver’s license is required.

• Competitive compensation package and opportunities for career growth.
• Access to individual learning opportunities and global training through our academy.
• Safety-focused workplace standards and a culture of continuous improvement.
• Remote work arrangement after training; in-office presence required during training at Leybold USA Inc. facility in Export, PA.

LEYBOLD USA INC is proud to be an Equal Opportunity Employer – M/F/Disabled/Veterans.

This position offers remote work; however, in-office presence is required during the initial training period at the Export, PA facility. After training, the role transitions to fully remote.

Primary Contact:
Talent Acquisition Team - Ian Boudreaux

About Leybold:
Leybold employs people on four continents with a technical focus; the company is part of the Atlas Copco Group and emphasizes training and international project teamwork.

Seniority level

• Not Applicable

• Full-time

• Sales and Business Development

• Machinery Manufacturing

References to other roles and postings have been omitted to maintain focus on this role.