Enterprise Relationship Manager Healthcare; North East

Enterprise Relationship Manager (North East)

The Healthcare Enterprise Relationship Manager (ERM) will be a highly motivated individual responsible for managing targeted Healthcare accounts to achieve and exceed sales targets. This position will manage and grow new and current IGEL Healthcare accounts, develop C-level relationships, sell deep and wide, and meet key requirements related to a high-performance sales organization. You will act as a trusted advisor, understanding our healthcare accounts business needs and aligning IGEL solutions to meet those needs.

• Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products
• Manage customer expectations and contribute to a high level of customer satisfaction and retention
• Use forecasting and pipeline management to manage sales growth
• Meet monthly, quarterly, and annual sales targets
• Use our Microsoft CRM application to develop and utilize professional account management and follow-up procedures
• Attend local marketing events as appropriate
• Become the primary contact person within your accounts while working closely with your colleagues, Inside Sales Representatives, Channel Managers, and Sales Engineers
• Develop a sustained pipeline of accounts by actively prospecting via networking, marketing lead follow-up, and personal relationships to independently close contracts
• Appropriately engage management and subject‑matter experts in the sales cycle
• Present territory plan reviews, weekly forecasting reviews, and quarterly sales reviews to the executive team
• Building and maintaining strong business relationships with senior level executives

• Have a deep understanding of healthcare End‑User Computing use cases, healthcare partner ecosystem, and endpoint security
• Strong track record in penetrating/closing new accounts, planning and managing territory resources, leveraging channel partners and exceeding revenue goals
• Proven history of sales over achievement; a demonstrated contact list of multiple levels of contacts in healthcare accounts; the ability to close complex software and services transactions; high‑level cross‑company and partner engagement skills
• Demonstrated ability to identify, qualify and close 6‑7 figure sales opportunities
• Excellent organization and collaboration skills and a passion for developing world class best practices, within the virtual team and in the region
• Must be a strategic thinker and have proven excellence in Strategic Account planning, delivery, and understanding of navigating a complex selling cycle
• Excellent communication skills and strong presentation skills
• Demonstrated ability to meet and exceed bookings and revenue targets consistently year over year
• Good reputation in the region
• Ability to follow through and meet deadlines
• Excellent balance of strategic and tactical skills
• This role will require someone comfortable working in a small, expanding company, and must possess a desire to be entrepreneurial and adaptable to a changing, growing environment
• Experience selling emerging technologies over an extended sales cycle competing against the status quo or incumbents
• Excels at finding and closing new business while also expanding existing relationships and has strong problem solving and consultative sales skills
• Highly motivated and capable of working independently
• MUST have 10+ years of experience in the Field selling software or hardware to Enterprise/Global customers
• Must be Channel Friendly. IGEL is 100% Channel
• Must be a hunter. This is not a farming role
• Must demonstrate a track record of success following a repeatable process
• Must be willing and able to work in a fast‑paced environment

• Health, dental, vision, and prescription benefits (employee premiums covered by IGEL)
• 11 company‑paid holidays per year
• 18‑22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)
• Sick time of 10 days per year, with rollover of unused days
• 401(k) plan with 100% company match
• Paid maternity and paternity leave
• Monthly home office allowance
• Remote working opportunities and flexible working times, so you can combine your…