Sales Development Representative; SDR

Join to apply for the Sales Development Representative (SDR) role at Ceterus
.

Location:

Full-time - Remote. Locations include Charleston, SC;
Atlanta, GA;
Charlotte, NC.

At Ceterus, we help franchise small business owners optimize their financial performance and reporting. We deliver timely and accurate monthly financial statements through our outsourced bookkeeping and accounting services that provide the insights to help owners meet their business objectives. As franchise accounting experts, we understand both the needs of small business owners as well as the requirements of franchise brands.

We have developed technology solutions that help in the delivery of our customers’ monthly outcomes while also making it easier for business owners to understand how they stand financially anytime, anywhere. Ceterus serves over 1,000 customers today across over 2,000 locations in well-known brands like Jimmy John’s, Jersey Mike’s, Orange theory Fitness, Club Pilates, European Wax, and Massage Envy as well as emerging brands like Scooter’s Coffee, Crumbl Cookies, OHM Fitness and Contour Spa.

We are looking for a highly motivated and professional Sales Development Representative (SDR) to help grow our sales pipeline in the Charleston area. This role reports to the Sales Manager and works closely with sales and marketing to generate opportunities and set appointments. You will cultivate strong relationships with customers from first contact through to closing the deal and ensure proper after-sales service.

To be successful in this role, you should have experience developing leads from marketing campaigns and meeting sales quotas.

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential customers through cold calls and emails
• Present our company to potential customers
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with customers
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and Account Executives
• Report to the Sales Manager on weekly, monthly, and quarterly sales results
• Stay up to date with new product releases/services and pricing/payments

• Experience working at a B2B SaaS start-up or in the franchise industry is a plus
• Proven work experience as a Sales Development Representative, AE, or similar role
• Hands-on experience with multiple sales techniques (including cold calls)
• Track record of achieving sales quotas
• Experience with CRM software (e.g., Salesforce, Salesloft)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations

• Join a passionate team that values innovation, collaboration, and personal growth
• Contribute to a cutting-edge accounting platform that empowers franchise business owners worldwide
• Work in a supportive environment that encourages continuous learning and skill development
• Enjoy flexible work arrangements, including remote work options
• Competitive compensation package and benefits

• Entry level

• Full-time

• Sales and Business Development

• Accounting