Senior Sales Ambassador; Tulsa or Oklahoma

Senior Sales Ambassador (Tulsa or Oklahoma City)

Abbott has invited you to apply for the Senior Sales Ambassador role in the Tulsa or Oklahoma City area.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Abbott creates breakthrough science to improve people’s health and anticipates future changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics worldwide, forming the first step in patient care decision making for hundreds of health conditions.

• Career development with an international company.
• Employees qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan.
• Excellent retirement savings plan with high employer contribution.
• Tuition reimbursement and free educational benefits.
• Recognized as a great workplace worldwide, ranked by Fortune.
• Inclusive workplace recognized for diversity and employee well-being.

• This is a remote position.
• Qualified candidates must currently live in the Tulsa or Oklahoma City area.
• The territory covers Oklahoma.
• Must have a valid driver’s license.
• Must be able to travel up to 80%.

The Senior Sales Ambassador will represent Abbott and the Core Laboratory Diagnostics brand to existing customers, developing solutions that drive revenue and achieve growth goals. The role includes primary account management, improving profitability, and retaining business through contract renewal and new solutions.

• Act as a trusted partner to existing customers, building promoters and achieving targeted retention rates.
• Manage and drive development of accounts according to strategic account plans, focusing on value expansion.
• Perform assay integrations and support technical needs of the laboratory.
• Improve and maintain customer satisfaction to drive better retention rates and value expansion.
• Drive customer satisfaction and loyalty by resolving issues and supporting operational business reviews.
  
  Coordinate order, delivery, and billing processes.
• Assess customer operations and identify opportunities for operational/service improvement.
• Work with Enterprise Account Managers to renew business early or extend contracts.
• Develop and execute existing account plans to ensure customer satisfaction and drive value expansion.
• Elevate customer challenges immediately in partnership with the service organization.
• Support implementation processes on new accounts, including project ordering, instrument installation, and assay validation.
• Adhere to Abbott guidelines, policies, and procedures.

• Represent Abbott and the Core Laboratory Diagnostics brand with emphasis on laboratory management.
• Interact with Sales, Marketing, Customer Support, Technical Service, and Finance.
• Influence customer purchase decisions and make decisions on reagent utilization and troubleshooting replacement.
• Contribute to the CAPA system and document customer complaints accurately.
• Exhibit high integrity, honesty, and commitment in presenting information to all customers.

• Bachelor’s degree or equivalent relevant experience.
• Minimum five years of experience with instrumentation in a laboratory environment or related field service.
• Experience providing technical product application and/or hardware support.
• Experience interfacing with customers.
• Strong people engagement and communication skills.
• Troubleshooting and problem‑solving skills.
• Computer skills (MS Office).
• Ability to travel up to 80% in assigned territory.
• Valid driver’s license.

• Bachelor’s degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology, or Commercial.
• 3+ years of relevant healthcare/sales experience.
• Medical Technician preferred.

Learn more about our health and wellness benefits:

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $75,300.00 – $. In specific locations, the pay range may vary from the range posted.