Virtual Sales Engineer; VTS - Southwest; Remote

Job Details

Functional Area: Marketing

Location: United States (Texas, Tennessee, Colorado)

City: Austin TX, Denver CO, Memphis TN

On‑site/remote: Fjarrarbete

Brand: Leybold

Company Name: Leybold USA Inc

Date of Posting: July 10, 2025

Join Leybold as a Virtual Sales Engineer! Be the single point of contact for customers, driving sales in open territories and re‑engaging lapsed accounts. Enjoy a hybrid work model after training, inclusive culture, and robust benefits while shaping service success. Reporting to the Customer Success/Virtual Sales Manager, you will be instrumental in facilitating seamless interactions between our sales and technical teams to ensure we meet and exceed customer expectations.

• Act as a principal liaison for customers engaged in pre‑ and post‑sale activities.
• Take ownership of your designated territory, including re‑engaging lapsed service customers, thereby driving revenue and enhancing customer satisfaction.
• Serve as the primary contact for customers, guiding them through the sales process and ensuring they receive timely and accurate information on our offerings.
• Work collaboratively with outside sales personnel to ensure comprehensive support and coverage of customer needs across all service lines.
• Follow up on leads generated through marketing efforts, while also providing requested quotes for the Service Business Line.
• Deliver a general overview of all Service Products and demonstrate product benefits to potential clients.
• Proactively manage open territory while revitalizing relationships with lapsed service customers to boost sales initiative.
• Collaborate with the applications and tech support teams to propose tailored product alternatives that align with customer needs.
• Identify opportunities for cross‑selling additional Leybold products, including field services and service contract options.
• Enhance the overall satisfaction of our business lines through improved performance, which leads to greater efficiency in operational practices.
• Actively promote sustainable practices by reducing the need for commuting, reflecting our responsibility toward reducing our environmental footprint.
• Maintain meticulous customer databases and thoroughly document all customer interactions and activities using our CRM system.
• Build professional networks by actively engaging in lab and factory visits, gaining a deeper understanding of our operations and products.
• Uphold the company culture that nurtures early‑career professionals, helping them align with the expectations and values of our group.
• Take advantage of in‑office work to receive immediate support and guidance from colleagues, facilitating faster learning and adaptation to the role.
• Complete additional duties as directed by management, demonstrating flexibility and a team‑oriented attitude.

• Prior experience of 1‑3 years in technical sales, business development, or a related field is advantageous.
• A bachelor's degree in Engineering or another technical field, complemented by relevant business or marketing knowledge.
• Experience with vacuum equipment or technical product sales is a plus.
• Familiarity with CRM applications is preferred.
• Exceptional communication skills, both oral and written, are essential for this role.
• Proficient in using MS Office suite to execute daily tasks effectively.
• A strong customer‑centric approach, along with the ability to thrive in a collaborative and dynamic team environment, is necessary.
• Demonstrated critical thinking abilities and attention to detail are crucial for success in this position.
• Must be adaptable and a great teammate who can adjust to changing situations.
• A self‑starter with a strong work ethic, eager to learn and grow within the organization.
• Fluency in Spanish is an asset.
• Possession of a valid driver's license is required.

• At Leybold, we believe in continuous improvement. Our culture is defined by openness to change, feedback, and innovation.
• You will have access to individual learning opportunities, as well as worldwide job openings and specialized training from our dedicated academy to enhance your career trajectory.
• We prioritize your safety and well‑being,…