Business Development Specialist - EST​/CST

Business Development Specialist – EST/CST

Join to apply for the Business Development Specialist – EST/CST role at Amplity

Amplity is a full‑service partner for biopharma companies, scaling flexible medical and commercial services to maximize resources and improve impact across the drug lifecycle. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach patients.

Business Development Specialist (BDS) engages Health Care Professionals over the telephone to promote assigned client products, maximizing each product’s selling potential and meeting program and client objectives. The BDS builds and maintains relationships with HCPs, educates them about product features, benefits, safety, approved indications and loyalty program platform, and collaborates with client field teams. On‑site practice visits for in‑services may occur as needed.

• Communicate persuasively with customers, using proper terminology and approved messaging to promote products.
• Manage daily call activity to influence customers and increase platform awareness.
• Profile and manage a targeted list of accounts, providing value‑added benefits to grow product and platform awareness.
• Create and implement business plans to achieve business goals.
• Maintain call productivity and metrics required by the program.
• Achieve quarterly client KPIs.
• Promote client products via outgoing and/or incoming calls, engaging targets in in‑depth discussions to achieve company goals.
• Maintain thorough knowledge of client products, programs and all platforms.
• Enter required data accurately into Amplity/Client CRM systems.
• Respond to customer needs and questions within program timelines.
• Collaborate with client field sales managers to plan account coverage when required.
• Create a positive impression with clients and their customers.
• Prepare reports for management as needed.
• Comply fully with all laws, regulations and Amplity policies, Code of Conduct, privacy and data guidelines, and relevant state and federal laws.
• Participate in teleconferences, live meetings, and represent the client at national and local conventions when applicable.
• Complete other assigned projects.

• Report to the Amplity Performance Manager or Program Director.
• Collaborate with team members assigned to the program and with home office support.
• Maintain a positive working relationship with customers, client contacts, and all client business units.

• Bachelor’s degree from an accredited institution.
• Minimum of 2+ years of relevant business or sales experience.
• Flexibility to cover multiple time zones.
• Ability to travel to office sites if needed.
• Willingness to cover all time zones if required.
• Successfully pass all required Amplity and client training.
• Excellent technical skills with Microsoft Office and other programs as needed.

• B2B, Inside Sales experience.
• Aesthetics industry experience.

• Excellent verbal, written and interpersonal communication skills.
• Clear, articulate, and grammatically sound speech with a professional demeanor.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand, and communicate complex information over the telephone.
• Skill in building rapport and active listening.
• Excellent selling, closing, persuasion and presentation skills.
• High levels of initiative, effort, and commitment to complete projects.
• Ability to comprehend and communicate complex technical/medical terminology.
• Self‑motivated and disciplined.
• Good organizational and planning skills with strong attention to detail.
• Ability to work independently and as a team member.
• Flexibility to handle multiple tasks simultaneously.
• Capability to interact with people at all levels inside and outside the company.
• Proficient in Microsoft Word, Excel, and Outlook.
• Successfully complete Amplity and client training in full.
• Attend teleconferences and live meetings, representing the client as requested.
• Drive to customer offices and maintain a valid driver’s license with a safe driving record; occasional regional air…