Inside Sales Representative

The Inside Sales Representative role at Clickstop (Fasteners Plus) offers a growth-focused sales opportunity within an award-winning culture. This position emphasizes ownership of inbound calls and collaboration with other teams to meet customer needs.

• The Inside Sales approach at Clickstop differs from traditional inside sales. You are the true owner and director of inbound calls for the customer.
• Customer service and account management responsibilities are owned by other teams; you collaborate daily to meet customer needs.
• Progress on an established growth path toward a Business Development Consultant role for interested and qualified internal Inside Sales employees.
• Dedicate ~9 months to developing highly impactful skills and relationships as an Inside Sales Representative before consideration of a role change.
• Collaborate with team members and leaders to develop the skills necessary for future opportunities.
• Gain foundational skills and knowledge to serve Fasteners Plus customers as their key resource.
• Align with Clickstop’s Core Values, mission, and goals to drive culture and business forward.
• Win and lose as a team; as Employee Owners, Clickstop wins when you win.
  
  Note:
  
  there is no commission structure for sales roles, reflecting a team-oriented approach.

• Handle inbound calls directly or connect customers with the best-suited department or individual for the best experience.
• Focus on sales growth and profitability.
• Maximize interactions through upselling, cross selling, or promoting other Clickstop brands.
• Execute daily responsibilities with product and application expertise.
• Take ownership of efforts that impact new customer acquisition, retention, revenue, and profitability.

• Recognize and identify customers’ needs.
• Communicate clearly with stellar follow-up and execution, internally and externally.
• Commit to the brand promise (What They Want, When They Need It) by being attentive to customers.
• Provide knowledge, expertise, and service that stands out from competitors.

• Three years of sales experience or equivalent.
• Willingness to learn new markets and products, take on opportunities, and improve existing methods.
• View challenges and downtime as opportunities to grow and achieve great results.
• Proven ability to manage multiple priorities and channels of communication simultaneously.
• Awareness of strengths of self and team, and how to leverage them effectively.
• Bonus:
  Fluency in Spanish

• 4 – 6 weeks of learning about the company, products, processes, and people. Onsite requirement during this initial training period for optimal results, with continued support as you build confidence and impact.
• A purpose-driven career experience to pursue your best self as an employee, parent, partner, and community member.
• An entrepreneurial environment with opportunities that are endless for those who seek them.
• Recognition for personal, team, and company accomplishments;
  Clickstop’s success reflects engagement and excellence.
• PTO, Paid Holidays, and Volunteer Time Off
• Life and Disability Insurance
• 401K Match
• ESOP – after one full year of service and minimum hour requirement

Note: For remote work, internet speeds of 20 Mbps are required. Remote roles are limited to:
Iowa, Alabama, North Carolina, South Carolina, Pennsylvania, or Florida. This role is hybrid capable with onsite requirements.

Employment is contingent upon the completion of a satisfactory background check. Must be authorized to work in the United States.
Clickstop is an Equal Opportunity Employer.

For government reporting purposes, we ask candidates to respond to the self-identification survey. Completion is voluntary, confidential, and will not affect your employment opportunities. Clickstop is an equal opportunity employer.

Form CC-305 | OMB Control Number  | Expires 04/30/2026