Representative, Group Sales

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Climate Pledge Arena and the Seattle Kraken are seeking a highly motivated, competitive, & coachable individual who is passionate about the business side of the sports industry. This Group Sales position focuses on selling group tickets and creating a repeat book of business. As a team, we are committed to the process of developing this individual on both a personal and professional level.

This is a full-time position.

• Responsible for full-menu selling for Kraken; including but not limited to group tickets, season tickets, premium products.
• Make a minimum of 120 touchpoints (including a minimum of 60 phone calls) each day with the goal of generating new sales and revenue through self-generated and provided leads.
• Responsible for selling a minimum of 5,000 group tickets for the 25-26 season.
• Proactively seek new leads through referrals, prospecting, and networking.
• Meets or exceeds weekly and monthly sales goals.
• Provides phone support and follow-up of ticket sales campaigns.
• Maintains detailed records of clients and prospects in the CRM system.
• Provides immaculate customer service to any inbound calls or emails.
• Joyfully work event day functions as assigned.
• Maintain good attendance and punctuality.
• Other duties as assigned.

• Bachelor’s Degree or equivalent combination of experience and education.
• Relentless pursuit for excellence, determination, and creativity.
• High level of expertise in efficiency and processes.
• Highly disciplined with excellent focus.
• Past sales experience.
• Ability to be prompt and on-time.
• Strong desire to start or continue career in the sports industry.
• Works well in a team environment.
• Must be a strong communicator and cross-organizational collaborator.
• Always demonstrates a positive and professional attitude.
• Ability to maintain a flexible work schedule (evenings and weekends).
• Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
• Extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously.
• A high degree of personal integrity and consistently put the interests of the organization first.
• Must be a fierce communicator and cross-organizational collaborator.

• Prior experience using a CRM system/Salesforce is preferred.
• Prior experience using ticketing software Archtics is preferred.
• Prior experience using Docu Sign is preferred.
• Prior experience using Smartsheet is preferred.

• Compensation:
• In accordance with Washington’s Equal Pay and Opportunity Act, the expected pay rate for this role begins $24/hr actual base pay will depend on employee’s experience and other job-related factors permitted by law.
• Bonus eligibility
• Monthly cell phone stipend
• Benefits & Perks:
• Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans
• Company-paid life insurance and short & long term disability insurance
• Company-paid employee assistance program and Headspace subscription
• Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available
• Company-paid Orca card
• 401k (pre-tax and Roth) with Company match up to 4%
• 10 vacation days, 3 personal holidays, and accrued sick time
• Minimum 10 paid holidays per year
• Paid parental leave
• Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events
• Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners
• Company-wide recognition platform
• Corporate office located at the Kraken Community Iceplex in Northgate; within walking distance of the Northgate Light Rail Station and Northgate Transit Center; free parking

• This role is based on-site in our Seattle office and requires work to be performed in person. However, we do value flexibility as the business will allow and offer occasional opportunities to work from home.
• Minimal Travel (